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  • 1.  Unable to View Previous Inspection Form Results in Mobile App

    Posted Mon May 26, 2025 10:43 AM
    Edited by Arthur G Mon May 26, 2025 11:24 AM

    Hi everyone,

    I'm currently working with inspection forms in IBM Maximo and ran into something I can't quite explain.

    When filling out an active inspection form (linked to a work order with status APPR), I noticed that it's not possible to view results from previous inspection forms. The form I'm using includes a single choice domain value and some free-form text fields.

    Interestingly, I remember that in another inspection form (where I had to input numbers or similar values), I could see previous inspection results while filling out the new one.

    So now I'm wondering:

    • Could this behavior be related to the data type of the input fields (e.g., numeric vs. text/single choice)?

    • Or has something possibly changed in the system (e.g., updates, configuration, etc.)?

    Has anyone else encountered this behavior or have any ideas?

    Forgot to mention that we are using v7.6.1.3

    Thanks in advance!



    ------------------------------
    Arturs G
    ------------------------------



  • 2.  RE: Unable to View Previous Inspection Form Results in Mobile App

    Posted Mon May 26, 2025 10:46 AM

    Arturs,

    Are you working in a multisite environment? Inspection form results are site-specific, so you may need to change your Default Insert Site to see previous results.



    ------------------------------
    Tim Ferrill
    Solutions Consultant
    Intelligent Technology Solutions
    tferrill@webuildits.com
    www.webuildits.com
    @tferrill/@webuildits
    ------------------------------

    Original Message


  • 3.  RE: Unable to View Previous Inspection Form Results in Mobile App

    Posted Mon May 26, 2025 10:56 AM
    Edited by Arthur G Mon May 26, 2025 10:57 AM

    Thanks for the reply!

    Not sure what exactly you mean by multisite environment - could you explain? As I know and understand correctly, we use only one site for our organization.

    The work order is under a single asset, and we do monthly inspections. Each month, there is one work order where the inspection form is generated, all within the same site.

    Could the Default Insert Site still affect access to previous inspection results in this case?



    ------------------------------
    Arturs G
    ------------------------------

    Original Message


  • 4.  RE: Unable to View Previous Inspection Form Results in Mobile App

    Posted Mon May 26, 2025 11:00 AM

    Arturs,

    If you only use a single Org and single Site then this isn't your issue.

    The views in the Conduct an Inspection app leverage saved queries in the MXAPIINSPRESULT object structure. You can inspect these for troubleshooting purposes, or customize them if you have a business need.



    ------------------------------
    Tim Ferrill
    Solutions Consultant
    Intelligent Technology Solutions
    tferrill@webuildits.com
    www.webuildits.com
    @tferrill/@webuildits
    ------------------------------

    Original Message


  • 5.  RE: Unable to View Previous Inspection Form Results in Mobile App

    Posted Tue May 27, 2025 01:27 AM

    Is this a new revision of the same inspection form? I'm pretty sure you only see previous results if they are for the same revision of a given form.



    ------------------------------
    Gabriel Cesario
    Managing Consultant
    IBM
    Brisbane QLD
    ------------------------------

    Original Message


  • 6.  RE: Unable to View Previous Inspection Form Results in Mobile App

    Posted Tue May 27, 2025 04:53 AM

    Thanks for the advice!

    Yesterday, I completed two inspection forms in the test environment using the mobile app. At that moment, the previous results were not visible, but today, when I opened it on the desktop, I could see the previous inspection results.

    It seems the app didn't sync with the database immediately yesterday - even though there was a message saying that syncing is required to see previous results.

    In this case, the same form revision was used, so that's not the issue. What's still unclear is why my colleague can't see the previous results. I'll check with him - it might turn out that he's using a different revision after all.

    Thanks again for pointing me in the right direction!



    ------------------------------
    Arturs G
    ------------------------------

    Original Message


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