I follow a course the requires me to access db2 resources through ibm-cloud. I was able to create the service using the lite plan and using Dallas location. Afterward I created my credentials. However, when I try to open the db2 console through the 'go to UI' button I receive the following error: 

HWCCON0104E

The data cannot be displayed.

I have tried to cancel and recreate the service and to switch locations multiple times. How can I solve this?

Hi Damiano,

I am having the exact same issue.  I am also a student of Coursera taking the Database and SQL for Data Science with Python course.  I followed the same instructions, created the database, assigned permission policies, and each time I click on UI the same error.  There has to be a issue with IBM cloud free account.  I like you, am very frustrated.   I need help as well.  Does anyone have a solution for this error message.

I would appreciate anyone's input and help with this issue.  

Thanks

David 

Hi Damiano!

I am experiencing the same issue while following the IBM course. When I try to access the database UI, I get the error:

HWCCON0104E - The data cannot be displayed.

I have a free Lite account and I cannot proceed with the course.

I have already tried:

Logging out and back in.

Checking my database status in the Resource List.

Using a different browser and clearing cache.

Do you have any solution for this issue? Is it a restriction on the Lite account, or is there a way to fix it?

Thanks in advance! :)