We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

Hi David - have you considered using journaling to answer that question. Take a look -> Using Component Journaling for E-Mail. You can also use this document as well -> Mail server journal entries - IBM Documentation

Hope the above helps - Rich

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

If found this on the second link and the screen is empty.  If guess I need to turn something on first.  Will keep reading.

WRKSMTPEMM SORTBY(*TIME) QUEUE(*ALL)    

Hi David - have you considered using journaling to answer that question. Take a look -> Using Component Journaling for E-Mail. You can also use this document as well -> Mail server journal entries - IBM Documentation

Hope the above helps - Rich

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

   David - Unless I am mistaken (always possible and even likely :-) ) , that command is meant if the IBMi is the SERVER

From the links...

Use this information to help you understand the codes and messages used in journal entries when using the Mail Server Framework. Typically this is utilized when the directory type is *SDD. The new directory types *SMTP an *SMTPMSF have their own method of journaling which can be accessed with the WRKSMTPEMM command. The directory type *SMTPMSF will use the following journal entries when an email is inserted into MSF, but not before.
                                                       
Help Text on the Command itself...

  The Work with SMTP E-mail Messages (WRKSMTPEMM) command allows        
  working with e-mail messages that are currently being processed by    
  the SMTP server for use with the local SMTP mailbox directory.        


Based on your description earlier of the problem... I think you are the CLIENT and NOT the Server....If that's true, then the journal codes you want (yes, you still need to turn on journaling for this) is for the client portion of SMTP and NOT the server side.

If found this on the second link and the screen is empty.  If guess I need to turn something on first.  Will keep reading.

WRKSMTPEMM SORTBY(*TIME) QUEUE(*ALL)    

Hi David - have you considered using journaling to answer that question. Take a look -> Using Component Journaling for E-Mail. You can also use this document as well -> Mail server journal entries - IBM Documentation

Hope the above helps - Rich

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3)) 

We use this same basic email tool as everyone else to send from the i.   Recently, we have seen email take more than 30 minutes to arrive, some even more than an hour.  I found how to look at the email header in the client we use, Outlook. I am not sure how to read it and tell if the holdup is from the i or downstream.  I need to be able to direct either our network staff or our cloud provider for the i to make the needed changes.  This is starting to impact the business workflow. 

 SNDSMTPEMM RCP((&REPORT1) (&REPORT2) (&REPORT3)) SUBJECT(&SUBJECT) + 
              NOTE(&NOTE) ATTACH((&PDFNAME1) (&PDFNAME2) (&PDFNAME3))