Maximo

Maximo

Come for answers, stay for best practices. All we're missing is you.

 View Only
  • 1.  Single Sign-On (SSO) in Maximo 8

    Posted Fri March 18, 2022 04:54 PM

    Hi Guys,

    We are currently implementing Maximo 7.6.1.2 (MAS 8).
    Sometimes ago, I posted a query in this group for Single Sign-On (SSO) with the title "Maximo SSO with multiple Identity Providers" and got some directions from you guys.
    Basically for us, some users are in Azure AD & some users are in Ping Identity.
    We are now trying to upgrade ourselves to Maximo 8 (we are already on MAS8).
    What we are told is that Maximo 8 till now does not provide the flexibility, as was available in Maximo 7.6.1.2, to setup 2 identity providers.
    This is because this is setup while installing and the installation of Maximo 8 is not flexible enough.
    Can someone guide us what to do, as this is not a unique requirement...

    Thanks in Advance



    ------------------------------
    mx pro
    ON
    ------------------------------

    #AssetandFacilitiesManagement
    #Maximo


  • 2.  RE: Single Sign-On (SSO) in Maximo 8

    Posted Mon March 21, 2022 08:49 AM

    I'd start with to make sure you vote on RFE if this is important to you (https://ibm-ai-apps.ideas.ibm.com/ideas/MASM-I-766). Voting for ideas helps enforce the criticality of the item to get it implemented in a future release. 

    We support a mixture of authentication options (utilizing local for some users & SAML for others) but we do not support multiple SAML identity providers. I'm not sure you would be able to do this today in MAS.

    PingIdentity has (or at least had) a product called PingFederate that allowed you to connect multiple identity providers to hit a single application. We looked at that a while back at my previous job. From a MAS perspective it would be seen as a single identity provider and could allow you to support multiple identity providers. I would recommend something like this in the interim if this was a key requirement. 



    ------------------------------
    Steven Shull
    ------------------------------



  • 3.  RE: Single Sign-On (SSO) in Maximo 8

    Posted Wed March 23, 2022 03:26 PM
    Thanks for your reply Steven.
    two things....
    1) Just to make things clear.... In Maximo Asset Management 7.6.1.2, we already configured with 2 identity providers. I posted a post in this group earlier and got guidance how to implement with having two different URLs for each identity providers.
    For upgrading to Maximo Manage 8, we are told that the installation package of Maximo Manage 8 is not flexible and hence as of now more than one identity providers cannot be done in Maximo Manage 8... as was possible in Maximo Asset Management 7.6.1

    2) Is there any preview site for Maximo Manage 8

    Please guide on this

    Regards

    ------------------------------
    mx pro
    ON
    ------------------------------



  • 4.  RE: Single Sign-On (SSO) in Maximo 8

    Posted Wed March 23, 2022 04:07 PM
    To support a seamless experience between all the products under the Maximo Application Suite umbrella (Monitor, Health, Predict, Visual Inspection, etc.), we had to build out a series of core services, including user management. This gives a user a single identity/single session across our products so you can navigate between the applications without having to reauthenticate and ensures that the same session timeout is applied across all products. 

    Our objective wasn't to eliminate functionality that was previous available. In quite a few ways we've enhanced the functionality. We now have a configuration wizard to walk you through configuring your authentication settings. We also now support SAML, LDAP, & local users simultaneously in a single environment which was previously not possible in 7.6.1.2. But in this scenario we do not support something we previously supported. We prioritize development efforts based on effort and impact. Most customers would not need to support multiple identity providers so we have prioritized other items thus far. Voting for the idea helps show the importance of the feature so we can prioritize the development effort required to add this functionality in the future. 


    As for the preview site, I'm not personally aware of a public preview site customers can utilize.

    ------------------------------
    Steven Shull
    ------------------------------



  • 5.  RE: Single Sign-On (SSO) in Maximo 8

    Posted Wed March 23, 2022 05:40 PM
    Thanks Steven for the details...

    ------------------------------
    mx pro
    ON
    ------------------------------