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Service Level Agreements (SLAs)

  • 1.  Service Level Agreements (SLAs)

    Posted Wed October 23, 2024 06:56 AM

    Hi All,

    I'm asking about how to achieve the same functionality of SLA Hold for tickets/workorder as in IBM Control Desk for IBM Maximo without ICD so i don't have the sla hold checkbox in the organization or the attribute slahold in the SLA Object

    Thanks in Advance.



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    Mostafa Mosaad
    Software Engineer
    Megasoft
    Cairo
    01117275779
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