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SECJ0369E: Authentication failed when using LTPA.

  • 1.  SECJ0369E: Authentication failed when using LTPA.

    Posted Fri March 08, 2024 10:15 PM

    Dear's,

    We are facing SECJ0369E: Authentication failed when using LTPA issue for only 2 users suddenly from last 3 days and its working for all other users. 

    Scenario: users will login to portal (java) then invoke BPM rest API upon clikc submit then user will be validation(AD) in BPM

            --.If success-> success response will be sent to portal with status code 200 and status msg OK

            --If failed---> failure response will be sent wiht status code 400 and error message

    Suddenly started facing the fallowing issue with only 2 uers from the entire list ,

    Logs for failed user on BPM

     [3/4/24 21:32:24:252 IST] 00212978 LdapConnectio I com.ibm.ws.wim.adapter.ldap.LdapConnection DirContext

    reCreateDirContext(String errorMessage) CWWIM4564I  The user registry is now connected to 'ldap://10.100.11.93:389' LDAP Server. Or, the user registry is able to ping the LDAP server successfully.

     [3/4/24 21:32:24:256 IST] 00212978 LTPAServerObj E   SECJ0369E: Authentication failed when using LTPA. The exception is com.ibm.websphere.wim.exception.PasswordCheckFailedException: CWWIM4529E  The password verification for the 'SEWA.SUBMITOR' principal name failed. Root cause: 'javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090450, comment: AcceptSecurityContext error, data 52e, v2580

     

     

    Logs for success user on BPM

     ] 0020facb UserCore      I   CWLLG0468I: Checking information for user userId(false) = User.3152, userName(false) = sewa.approver, fullName(false) = sewa approver, provider(false) = CN=sewa approver,OU=New Delhi,OU=North Zone,OU=AICOFIndia,dc=aictest,dc=com, userState(false) = 0, lastStateModified(false) = null, state = RECORD_STATE_UP_TO_DATE, saveSyncId = null for updates.

    [3/4/24 21:34:42:414 IST] 0020facb SecurityCore  I com.lombardisoftware.server.ejb.security.SecurityCore updateGroupMembership CWLLG1088I: Initializing session is done for user sewa.approver

    Any immediate support would be greatly appreciated.

    thanks,

    Ram 



    ------------------------------
    Ramakrishna Naidu
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  • 2.  RE: SECJ0369E: Authentication failed when using LTPA.

    Posted Sun March 10, 2024 08:27 AM

    Can you check user exists in LDAP and password is not changed or locked?

    The password verification for the 'SEWA.SUBMITOR' principal name failed.

    -n



    ------------------------------
    Nitin Upasani
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    Original Message