IBM QRadar

IBM QRadar

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  • 1.  SEC Token Error with Use Case Manager App

    Posted 08/10/20 06:34 PM

    Hi,

    Does anyone have any idea what troubleshooting steps there are if the "SEC Token is not valid" shows up when trying to connect the use case manager app? I've tried uninstalling, reinstalling, then creating a new token, deploy changes and tried using the new token but still getting the error.

    Thanks



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: SEC Token Error with Use Case Manager App

    Posted 08/24/20 10:12 PM

    *Update - it turns out the SSL certificate installed did not include the hostname of our console. Including console name to the SAN fixed this issue.



    #QRadar
    #Support
    #SupportMigration


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