IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Search bar

    Posted 04/14/21 07:23 PM

    We're unable to look users up by typing their name in the main search bar. We have to go in under Users – User Directory – Full Name and search for users by name that way. You can search for the phone number of the device just fine, and it will bring up results, but not the user by Full Name.

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: Search bar

    Posted 06/02/21 09:55 AM
    Hi,

    We will need to collect sensitive data to get you a more detailed answer. Would you mind opening a case with our support team so that we can further investigate?

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    JUDE KEENAN
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