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  • 1.  SampleExtensionCustomMedia / SampleExtensionCustomMediaAll with Cognos Analytics v11.2.1

    Posted Mon April 11, 2022 05:54 AM
    Hi,

    I've been using SampleExtensionCustomMedia or SampleExtensionCustomMediaAll with Cognos Analytics v11.1.7, and it is working fine.

    With Cognos Analytics v11.2.1, I'm trying to use either SampleExtensionCustomMedia or SampleExtensionCustomMediaAll and I never see the Image Library.

    Based on this post from the Samples Team, both extensions are expected to be working with Cognos Analytics v11.2.

    Did I miss something? I'm guessing another old extension might be the issue. 

    Note: it works fine with Cognos Analytics v11.2.2.

    Best regards,

    ------------------------------
    Patrick Neveu
    Positive Thinking Company
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: SampleExtensionCustomMedia / SampleExtensionCustomMediaAll with Cognos Analytics v11.2.1

    Posted Tue April 12, 2022 05:10 PM
    Hi Patrick,
      I just did a quick test of SampleExtensionCustomMediaAll.zip in my Win 11.2.1-2109240655 and it appears to be working fine there (see screengrab below).  
      So your theory of another old extension as root cause seems plausible.  If you get the chance to retest in another clean 11.2.1 hopefully you'll see same results I saw here.


    Cheers,
    Andrew

    ------------------------------
    Andrew Stalker
    ------------------------------

    Original Message


  • 3.  RE: SampleExtensionCustomMedia / SampleExtensionCustomMediaAll with Cognos Analytics v11.2.1

    Posted Wed April 20, 2022 09:25 AM
    Hi,

    I did remove every single extension, set the default theme to IBM Classic (tested also with IBM Carbon X) and it is still not working with Cognos Analytics 11.2.1-2201060400.

    Is there any solution to troubleshoot this issue?

    Best regards,

    ------------------------------
    Patrick Neveu
    Positive Thinking Company
    ------------------------------

    Original Message


  • 4.  RE: SampleExtensionCustomMedia / SampleExtensionCustomMediaAll with Cognos Analytics v11.2.1

    Posted Fri May 06, 2022 08:15 AM
    Hi,

    The issue was a removed feature for Media:

    Best regards,

    ------------------------------
    Patrick Neveu
    Positive Thinking Company
    ------------------------------

    Original Message


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