Hi Cintia
I had installed , deinstalled and reinstalled DMC at least 20 times
In any case:
1. Did you run the setup script from a Administrator Command Line?
You might have some permission issues to overwrite the old DMC files if you don't use the Run as Administrator, or the Administrator Command Line.
the answer is YES
2. Do you see any errors in the setup.log file?: the answer is NO setup complete without any errors
3. What do you see in the about.txt file under <DMC_installation>/logs directory? What kind of files I have to check?

In any case many thanks for your support
Rob
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Roberto Mandolini
Value Transformation Services an IBM subsidiary
Roberto.Mandolini_V-TServices@it.ibm.comRome - ITALY
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Original Message:
Sent: Fri March 26, 2021 11:26 AM
From: Cintia Ogura
Subject: Report Template question
Hello Roberto,
Questions:
1. Did you run the setup script from a Administrator Command Line?
You might have some permission issues to overwrite the old DMC files if you don't use the Run as Administrator, or the Administrator Command Line.
2. Do you see any errors in the setup.log file?
3. What do you see in the about.txt file under <DMC_installation>/logs directory?
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Cintia Ogura
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Original Message:
Sent: Thu March 25, 2021 03:00 AM
From: Roberto Mandolini
Subject: Report Template question
Hi Rui Li,
just few minutes ago I have downloaded again DMC314 and I followed all instructions reported here
https://www.ibm.com/support/knowledgecenter/SS5Q8A_3.1.x/com.ibm.datatools.dsweb.ots.upgrade.doc/topics/upgrade_dmctolatestver_script.html
All work fine (setup, start of web server , new administrator user, etc) but nothing is changed I always have DMC313
Below the files

Regards
Rob
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Roberto Mandolini
Value Transformation Services an IBM subsidiary
Roberto.Mandolini_V-TServices@it.ibm.com
Rome - ITALY
Original Message:
Sent: Wed March 24, 2021 04:55 AM
From: Rui Li
Subject: Report Template question
Hi Roberto
Your 'Create on-demand report' page dose seem to belong to dmc 3.1.3, 'Customize report' panel is not shown. You can confirm your current version of dmc by clicking 'About' in the left-hand menu, to check whether the content contains '3.1.4.0 Enterprise'. Hope to help you.

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Rui Li
Original Message:
Sent: Wed March 24, 2021 03:16 AM
From: Roberto Mandolini
Subject: Report Template question
Hi Rui Li
so it seems to me that upgrade to DMC 314 from 313 failed , more or less
I have no option to select KPI or other from Create_on_demand_report
How I can see if the upgrade really works
DMC core is on windows server
Thanks for support
Rob

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Roberto Mandolini
Value Transformation Services an IBM subsidiary
Roberto.Mandolini_V-TServices@it.ibm.com
Rome - ITALY
Original Message:
Sent: Tue March 23, 2021 05:02 AM
From: Rui Li
Subject: Report Template question
Hi Roberto,
DMC 314 already supports KPI customization.

The screenshot above shows the customizable KPIs for the database performance Report in DMC 3.1.4. And we are developing more customizable KPIs.
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Rui Li