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IBM QRadar

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  • 1.  Refresh HTML Blocks without refreshing the whole page.

    Posted 07/24/19 01:38 PM
    Hello,

    I currently have three sections with three different HTML blocks with a different message to the user. Each section is only shown if a certain value is met within one of the incident fields. I have menu items that switch the field value which in turn changes which html block is shown. This does work. However, I have to refresh the page for the other HTML block to appear and the other to go away. Is there a way to have the sections show up and go away without refreshing the whole page?

    Thanks,
    Dalton Clyde


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    Dalton Clyde
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  • 2.  RE: Refresh HTML Blocks without refreshing the whole page.

    Posted 07/25/19 09:00 AM
    What version of Resilient are you using? I tried this with version 33 and it works. With version 33, websockets has been introduced. This allows the UI to be more responsive to changes like this.

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    Ben Lurie
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  • 3.  RE: Refresh HTML Blocks without refreshing the whole page.

    Posted 07/25/19 09:19 AM
    Ben,

    Thanks for the response! We are currently on version 33. Is there any reason that websockets wouldn't be working?

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    Dalton Clyde
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    Original Message


  • 4.  RE: Refresh HTML Blocks without refreshing the whole page.

    Posted 07/25/19 09:36 AM
    I'm not 100% sure. I think you may be able to open up the browser console and see the network traffic there. 

    Here I'm showing the behavior.

    You may want to open a support call. I'm not 100% this is or is not due to websockets.


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    Ben Lurie
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    Original Message


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