Automated Testing

Automated Testing

Automated Testing

Build an automated testing process to enable continuous integration of your hybrid cloud applications including z/OS

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  • 1.  RDz UT activation USB key not getting recognized on another computer

    Posted Fri September 16, 2011 01:26 PM
    Hi All

    I've had RDz UT running on one of my Linux machines. Recently, I installed the emulator on another machine and plugged out the USB from the first machine for use on the second machine. But my second Linux machine is not recognizing the USB key at all. The USB works fine on the first but is not getting recognized on the other machine at all. Even the indicator LED on the USB isn't turning on.

    Can you please guide me here?

    Thanks
    Juzer
    SystemAdmin


  • 2.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Fri September 16, 2011 02:07 PM
    Hi Juzer, The key needs to be plugged into a 2.0 USB port. Can you verify that the USB port in the second machine is indeed a 2.0 USB Port?
    SystemAdmin


  • 3.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon September 19, 2011 03:53 AM
    Hi Domingo

    Yes, I've checked and the ports are indeed USB 2.0.

    I'm using an HP 4530s Laptop with the following configuration:

    Intel Core i5 Processor
    8 GB RAM
    openSUSE Linux 11.4 (64bit)

    Just to let you know, my other USB flash drives are working fine on the machine but only the RDz UT USB drive isn't getting recognized by the system.

    Thanks
    Juzer
    SystemAdmin


  • 4.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon September 19, 2011 10:59 AM
    the key still works in the original system, correct? Sometimes the USB keys don't get recognized by the host OS. Try plugging, unplugging the device. Also try your system configuration from the Linux Control Center. Usually you can resolve this with patience.

    RDz_John
    RDzJohn


  • 5.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon September 26, 2011 12:26 AM
    The machine you mentioned (hp4530s) does have one USB 3.0 port and 3 USB 2.0 ports. Please try it in a different USB port on the machine since 3.0 USB support in Linux is only now becoming mainstream.

    -Doug
    SystemAdmin


  • 6.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon October 03, 2011 01:39 PM
    I had tried on all the ports but still it is not working.
    SystemAdmin


  • 7.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon September 19, 2011 11:36 AM
    Hi Juzer,

    What driver lvl are you running for RDz UT. Could you also send me the output from the following commands in an email ( dcid@us.ibm.com ).

    ps -ef | grep usbdaemon

    ps -ef | grep Sntl

    senderdata - This command produces prompts and you'll want to select option 5 from the primary
    menu. You can read up more on this command in the Volume 1 Introduction and
    Reference redbook section 4.4.39.
    SystemAdmin


  • 8.  Re: RDz UT activation USB key not getting recognized on another computer

    Posted Mon October 03, 2011 01:38 PM
    Following are the outputs:

    "
    ibmsys1@rc-mf2:~> ps -ef | grep usbdaemon
    root 1120 1 0 18:14 ? 00:00:00 /opt/safenet_sentinel/common_files/sentinel_usb_daemon/usbdaemon
    ibmsys1 5350 2298 0 18:17 pts/2 00:00:00 grep usbdaemon

    ibmsys1@rc-mf2:~> ps -ef | grep sntl
    ibmsys1 5354 2298 0 18:17 pts/2 00:00:00 grep sntl
    "
    SystemAdmin


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