Hi,

We are in the process of migrating TM1 on-prem to IBM Planning Analytics on IBM Cloud.

We have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. 

We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. My question is that can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing on QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? Please let me know. 

Hi Jaganathan,

In my case, I was experiencing timeout issues when connecting IBM Planning Analytics Cloud to our on-prem databases. To resolve this, I had to reinstall the Satellite Connector to apply the latest fixes provided by IBM.

After the reinstallation, the connection became stable and data exchanges are now working properly.

So I believe in your case, it would be best to reinstall the connector as well to ensure you're benefiting from the most recent updates.

Best ragrds

Zied

Hi,

We are in the process of migrating TM1 on-prem to IBM Planning Analytics on IBM Cloud.

We have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. 

We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. My question is that can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing on QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? Please let me know. 

Thanks Zeid for your response. We are not facing any issues with satellite connector, we are able to successfully connect to SAP Dev server from IBM PA on IBM Cloud. 

My question was that we have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. For that, can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing into QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? 

Hi Jaganathan,

In my case, I was experiencing timeout issues when connecting IBM Planning Analytics Cloud to our on-prem databases. To resolve this, I had to reinstall the Satellite Connector to apply the latest fixes provided by IBM.

After the reinstallation, the connection became stable and data exchanges are now working properly.

So I believe in your case, it would be best to reinstall the connector as well to ensure you're benefiting from the most recent updates.

Best ragrds

Zied

Hi,

We are in the process of migrating TM1 on-prem to IBM Planning Analytics on IBM Cloud.

We have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. 

We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. My question is that can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing on QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? Please let me know. 

ah sorry i didnt get it, 

so for the end point no need to create another connector for QA and PRD, but we ve created a diffirent endpoint for each connexion!

best regards

zied

Thanks Zeid for your response. We are not facing any issues with satellite connector, we are able to successfully connect to SAP Dev server from IBM PA on IBM Cloud. 

My question was that we have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. For that, can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing into QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? 

Hi Jaganathan,

In my case, I was experiencing timeout issues when connecting IBM Planning Analytics Cloud to our on-prem databases. To resolve this, I had to reinstall the Satellite Connector to apply the latest fixes provided by IBM.

After the reinstallation, the connection became stable and data exchanges are now working properly.

So I believe in your case, it would be best to reinstall the connector as well to ensure you're benefiting from the most recent updates.

Best ragrds

Zied

Hi,

We are in the process of migrating TM1 on-prem to IBM Planning Analytics on IBM Cloud.

We have created our 1st satellite connector and downloaded the agent, API keys etc. for that connector and established connection with our on-Prem SAP HANA development server successfully from our IBM PA Dev cloud. 

We want to establish the connection with SAP HANA QA & Prod servers (on-prem SAP HANA databases) from IBM PA Dev Cloud. My question is that can we use the same agent and API keys that we downloaded already for our 1st satellite connector for installing on QA and PROD SAP servers and create the additional end points for QA and Prod on-prem databases? or do we need to create new satellite connectors in IBM Dev Cloud for accessing on-prem QA and Prod SAP servers using a different agent and API Keys? Please let me know.