Hello Everyone,

Everything worked perfectly and suddenly I came across an unexpected error.
Screenshot in the attachment.

Maybe somebody saw this error and fix it?


Integration app configured correctly.
Everything worked until now.

Thank you in advance!

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WBR,
Alexandr
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This should go through Resilient support, probably not the Community @Alexandr Lebedev.

I imagine this occurs when you attempt to escalate an Offense to Resilient?

I'd guess you have an issue in the template you're using (which would indicate a defect since it didn't alert you of the issue when you saved it and should be reported to Support). I bet you have something strange in the template like {{incident.set}} ... I have not seen this error before.

Support will likely encourage you to check the developer console for more information on the error and/or ask for the template export.

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Jared Fagel
Cyber Security Analyst Intern
Public Utility
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Thank you Jared!

I will write now to support!

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Alexandr Lebedev
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Original Message:
Sent: Fri November 08, 2019 04:30 PM
From: Jared Fagel
Subject: QRadar to Resilient integration

This should go through Resilient support, probably not the Community @Alexandr Lebedev.

I imagine this occurs when you attempt to escalate an Offense to Resilient?

I'd guess you have an issue in the template you're using (which would indicate a defect since it didn't alert you of the issue when you saved it and should be reported to Support). I bet you have something strange in the template like {{incident.set}} ... I have not seen this error before.

Support will likely encourage you to check the developer console for more information on the error and/or ask for the template export.

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Jared Fagel
Cyber Security Analyst Intern
Public Utility
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Hello Alexandr,

This should be related with Offense Source. When the Offense Source has an invalid value to escalate, QRadar Plugin gives this Error message. 

I recommend you to raise a ticket to support team to investigate this impact.

Best regards,
Can KUTU

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Can Kutu
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@Redgy Saint Germain ​

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Connor Costello
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