We are using the lastest version 5.0.1 of Qradar Log Source Management application

I think is very annoying is that the window size when starting the app is way to big...

I have to drag the window all the way to the left to see the Maximize button and then when i click it all is
working normal again.

These are just minor issues that can be solved easy.
I guess i am not the only one that has discovered this.

In the app exchange it says
Please use the monitored forum to search/post questions for any common issues that may have already been encountered. If you cannot get the information you need, open a case with IBM Support.

I filed a case about a minor issue before about filtering on target event collector that did not work properly.
They told me it was a known issue (to be solved)

So i would like to know:

1.  Is there a periodic upgrade cycle in place within ibm every fixed period in place for upgrades on applications preventing the easy stuff to get fixed fast? (if so, what is the period :-))

2. Why is the no log available in the app, with known issues, this saves us both a lot of work?


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Jan Prins
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Hi Jan,

This is the first that I've heard of this problem. What browser and OS are you using?

What was your Target Event Collector issue? Has it since been resolved?

To answer your questions:

1. We essentially release a new version of the app whenever the next major feature or set of features is ready, typically once every quarter or two depending on the size of the work. With each release we try to address any known issues at the time providing they are not too difficult to solve (some bugs are minor in terms of impact but would require considerable work to fix so these are typically not addressed).

2. If there are any known issues we wish to note, we do so in the App Exchange page for the extension/app.

Cheers
Colin

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COLIN HAY
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