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  • 1.  QRadar CE - IBM Security Verify integration issues.

    Posted 03/31/23 11:28 AM

    WRT : https://www.ibm.com/docs/en/dsm?topic=identity-configuring-qradar-pull-events-from-security-verify

    Hi - I have new QRadar CE installation 7.3.3. I am trying to configure Event collection from IBM Security Verify SaaS. I doing the integration of Security Verify Product to QRadar CE as the per the documentation listed here. I installed the following RPMs as the documentation. 

    • Protocol Common RPM -

                  yum install PROTOCOL-Common-7.3-20220617181743.noarch.rpm

    • IBM Security VerifyEvent Service Protocol RPM

                  yum install PROTOCOL-IBMCloudIdentityEventService-7.3-20210114140740.noarch.rpm

    • IBM Security VerifyDSM RPM

                  yum install DSM-IBMCloudIdentity-7.3-20210118170437.noarch.rpm.  

    However when creating the log collector, I am not able to TEST the Collector after providing the Client ID, client Key and the correct Verify Tenant URL. There are no empty fields in the configuration. 

    I see the following error message in qradar.logs and qradar.error files. 

    Error message /var/log/qradar.log and /var/log/qradar.error

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4] java.lang.NullPointerException

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at com.q1labs.semsources.sources.base.testing.util.ProtocolSourceLoader.loadSource(ProtocolSourceLoader.java:69)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at com.q1labs.semsources.sources.base.testing.ProtocolTestJob.init(ProtocolTestJob.java:41)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at com.q1labs.semsources.sources.base.testing.ProtocolTestingManager.addTest(ProtocolTestingManager.java:66)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at com.q1labs.semsources.sources.base.testing.ProtocolTestTask.runTask(ProtocolTestTask.java:85)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at com.ibm.si.frameworks.taskmanagement.Task.run(Task.java:108)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at java.util.concurrent.FutureTask.run(FutureTask.java:277)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)

    Mar 25 16:16:52 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-4]    at java.lang.Thread.run(Thread.java:812)

    Mar 25 16:17:07 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [c83be296-7857-40ec-afe8-f4696b0b6972/SequentialEventDispatcher] com.ibm.si.frameworks.taskmanagement.LocalTaskManager: [WARN] [NOT:0000004000][127.0.0.1/- -] [-/- -]The LocalTaskManager does not contain a task for uuid: + a5a90400-1c44-424f-97ef-1cd66132d262

    Your help will be appreciated in resolving this. 

    Abraham P





    ------------------------------
    Abraham Panicker
    IAM Solution Engineer
    IBM
    IL
    6306606970
    ------------------------------


  • 2.  RE: QRadar CE - IBM Security Verify integration issues.

    Posted 04/05/23 09:47 AM

    I would start by logging in to the Admin tab, doing a Full Deploy Configuration to ensure all service files are updated. Then click Admin > Advanced > Restart Event Collection Service. Manually installed protocols require a full deploy, plus service restart. 



    ------------------------------
    Jonathan Pechta
    QRadar Support Content Lead
    Support forums: ibm.biz/qradarforums
    jonathan.pechta1@ibm.com
    ------------------------------



  • 3.  RE: QRadar CE - IBM Security Verify integration issues.

    Posted 04/05/23 03:00 PM

    Hello Jonathan, 
    Redeploying and Restarting it, did not help. 
    Here is the error message from the logs. 

    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [ae8171d3-26ff-45b0-a593-5323d4fbbd09/SequentialEventDispatcher] com.q1labs.semsources.sources.base.testing.ProtocolTestTask: [INFO] [NOT:0000006000][127.0.0.1/- -] [-/- -][ProtocolTestTask e690063f-3fe5-4dd8-b331-c0b88a30571e] logSourceIdentifier https://apanicker.verify.ibm.com, protocolId 90, params {allEvents=false, identifier=https://apanicker.verify.ibm.com, clientId=939d0499-f5ea-4e34-a9ae-223a0cb1998f, proxyServer=, proxyUsername=, advancedOptions=false, proxyPassword=, ssoEvent=true, advancedEventTypes=, useProxy=false, epsThrottle=100, authorizationEndPoint=https://apanicker.verify.ibm.com, recurrence=1M, maxEvents=5000, proxyPort=8080, apiVersion=1.0, clientSecret=2dvxqQVl1P, managementEvent=true, authenticationEvent=true, advancedEventTypesOption=false}
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5] com.q1labs.semsources.sources.base.testing.ProtocolTestTask: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]An unhandled exception was thrown during the execution of task: 157
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5] java.lang.NullPointerException
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at com.q1labs.semsources.sources.base.testing.util.ProtocolSourceLoader.loadSource(ProtocolSourceLoader.java:69)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at com.q1labs.semsources.sources.base.testing.ProtocolTestJob.init(ProtocolTestJob.java:41)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at com.q1labs.semsources.sources.base.testing.ProtocolTestingManager.addTest(ProtocolTestingManager.java:66)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at com.q1labs.semsources.sources.base.testing.ProtocolTestTask.runTask(ProtocolTestTask.java:85)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at com.ibm.si.frameworks.taskmanagement.Task.run(Task.java:108)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at java.util.concurrent.FutureTask.run(FutureTask.java:277)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    Apr  5 15:02:16 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [pool-1-thread-5]    at java.lang.Thread.run(Thread.java:812)
    Apr  5 15:02:21 ::ffff:127.0.0.1 [tomcat.tomcat] [admin@73.9.220.115 (1793) /console/restapi/api/config/event_sources/log_source_management/log_source_tests/e690063f-3fe5-4dd8-b331-c0b88a30571e] com.ibm.si.console.taskmanagement.GlobalTaskManager: [INFO] [NOT:0000006000][127.0.0.1/- -] [-/- -]Sending Task Status update to local task manager
    Apr  5 15:02:21 ::ffff:127.0.0.1 [ecs-ec-ingress.ecs-ec-ingress] [ae8171d3-26ff-45b0-a593-5323d4fbbd09/SequentialEventDispatcher] com.ibm.si.frameworks.taskmanagement.LocalTaskManager: [WARN] [NOT:0000004000][127.0.0.1/- -] [-/- -]The LocalTaskManager does not contain a task for uuid: + 680af8f4-c1dc-474c-a1c7-52cb7c3425bc



    ------------------------------
    Abraham Panicker
    IAM Solution Engineer
    IBM
    IL
    6306606970
    ------------------------------

    Original Message


  • 4.  RE: QRadar CE - IBM Security Verify integration issues.

    Posted 11/23/23 06:24 AM

    I hit the same issue. Following the instructions at https://www.ibm.com/support/pages/node/6395080 resolved the problem



    ------------------------------
    James Mowbray
    ------------------------------

    Original Message


  • 5.  RE: QRadar CE - IBM Security Verify integration issues.

    Posted 11/23/23 07:28 AM

    Hello,

    Please note that this issue appears to be with the Log Source Management application testing function than with the actual Log source. 
    Can you check the version of LSM on this edition and see if you can upgrade to a later verison from the app exchange.

    https://exchange.xforce.ibmcloud.com/hub?br=QRadar



    ------------------------------
    Comghall Morgan
    ------------------------------

    Original Message


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