IBM QRadar

IBM QRadar

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  • 1.  QRadar Application not accessible

    Posted Tue July 14, 2020 06:05 PM

    I have installed QRadar Deployment Intelligence apps. It says it installed successfully. However, the apps is not available anywhere. I cannot access it. Is there any idea why this happen?

    I have other apps, such as Use Case Manager, Pulse, Log Source Management and they are available.

    The QRadar version is version 7.4.0 Fix Pack 4. And we have App Host.



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: QRadar Application not accessible
    Best Answer

    Posted Mon July 20, 2020 01:45 PM

    I have the same situation, after upgrading to 740 patch 4, no new applications are showing up even though they have been successfully installed



    #QRadar
    #Support
    #SupportMigration


  • 3.  RE: QRadar Application not accessible
    Best Answer

    Posted Mon July 20, 2020 01:56 PM

    I was able to run applications via url path

    https://<console_ipaddress>/console/plugins/<app_id_no>/app_proxy/index



    #QRadar
    #Support
    #SupportMigration


  • 4.  RE: QRadar Application not accessible
    Best Answer

    Posted Mon July 20, 2020 04:38 PM

    another solution is to install QRadar Analyst Workflow app, and then there all applications will be accessible from new interface.

    https://www.ibm.com/support/knowledgecenter/SS42VS_7.4.0/com.ibm.qradar.doc/t_installing_launching_new_ui.html

    https://exchange.xforce.ibmcloud.com/hub/extension/123f9ec5a53214cc6e35b1e4700b0806



    #QRadar
    #Support
    #SupportMigration


  • 5.  RE: QRadar Application not accessible
    Best Answer

    Posted Mon July 20, 2020 05:13 PM

    Thank you very much for the feedback. That did the trick. I can see the apps now.



    #QRadar
    #Support
    #SupportMigration


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