IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
Back to discussions
Expand all | Collapse all

Qradar 7.4.3 P4 and Wincollect 7.3.1 patch wiped off all configuration for last 1 year

  • 1.  Qradar 7.4.3 P4 and Wincollect 7.3.1 patch wiped off all configuration for last 1 year

    Posted Mon December 13, 2021 05:46 AM

    Hi, All I noticed after upgrading to the latest version of qradar 7.4.3 P4 and the wincollect patch 7.3.1.... All the log sources, rules, custom fields.... created from Nov 2nd 2020 went missing. It look like the patch is having an issue it erased all old configuration for last one year. Does anyone upgraded the above patches and observed similar issues.



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: Qradar 7.4.3 P4 and Wincollect 7.3.1 patch wiped off all configuration for last 1 year

    Posted Mon December 13, 2021 10:17 AM

    Hi,

    from your description it is not clear from which version you started the upgrade. Somehow sounds like this error pattern.

    https://www.ibm.com/support/pages/apar/IJ34647

    Maybe that will help...

    Regards,

    Ralph



    #QRadar
    #Support
    #SupportMigration


Related Content