In case this happens to anyone!
It was because my phone didn't have the "Device ID" in the "User Profile."
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Sergio Vela
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Mensaje original:
Enviado: Fri June 06, 2025 06:01 AM
De: Sergio Vela
Sujeto: Push notifications in IBM Maximo Application Suite
In the JMSQSEQCONSUMER cron job, whose instance is JMSQSEQCONSUMER, we have these values:
- ERRORQUEUE - 0
- MESSAGEPROCESSOR - com.ibm.tivoli.maximo.notification.NotificationMessageProcessor
- QUEUENAME - jms/maximo/int/queues/notf
- SELECTOR -
- TARGETENABLED - 0
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Sergio Vela
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Original Message:
Sent: Fri June 06, 2025 05:12 AM
From: Sergio Vela
Subject: Push notifications in IBM Maximo Application Suite
Has anyone configured push notifications in IBM Maximo Application Suite?
We followed these steps:
Step 1: https://www.ibm.com/docs/en/masv-and-l/maximo-manage/cd?topic=notifications-integrating-jms-queues-maximo-manage
Step 2: https://www.ibm.com/docs/en/masv-and-l/maximo-manage/cd?topic=notifications-creating-configuring-api-keys-push
Step 3: https://www.ibm.com/docs/en/masv-and-l/maximo-manage/cd?topic=notifications-configuring-maximo-application-suite
We saw that the corresponding records were generated in the queues and processed, but they were not sent to our mobile device.
The only thing we've seen that may be related is that if we go to the notifications app and enter the "User Notification" action, they are logged correctly, but the "Notification Endpoint" field is empty. This may not be related.
Thank you very much.