Hi everybody.
Recently, we have been having some issues with the confirmation email that includes the user's password.
We'll notify individually any user involved.
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LORENZO LUCCHI
Process Mining - WW Business Development Leader
IBM
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Original Message:
Sent: Mon April 20, 2026 08:44 PM
From: Ru Dong Zhang
Subject: Process mining free trial
Hi Stephanie !
I am facing the same problem as Santiago.
Could you please help me verify the status of my account?
Details:
Email used: zhangrdz@cn.ibm.com
Registration time: [2026-04-16 14:00 CST]
Region: China
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Ru Dong Zhang
Original Message:
Sent: Thu February 16, 2023 02:06 PM
From: Stephanie Wilkerson
Subject: Process mining free trial
Hi Santiago,
I will contact you via slack to get you to the correct IBM instance so you will be able to progress in your course. Thanks for posting on the community!
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Stephanie Wilkerson
IBM
Original Message:
Sent: Wed February 15, 2023 08:55 PM
From: Santiago José Vicente González
Subject: Process mining free trial
Hi,
I used this trial to prepare a presentation in October and now I'm trying to request it again to do the exercises for the Process Mining Analyst course. However, the link takes me here directly and I don't have any option to book it. Any help? Thank you in advance.

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Santiago José Vicente González
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