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  • 1.  Problems showing total Time

    Posted 03/09/19 09:01 AM
    I am wondering if anyone has had the need to Total, lengths of time. 
    I am trying to create an activity dashboard. 

    One of of the measures of the dashboard is the length of time employees spend on the phone. 

    The Data is being fed from a SQL data warehouse, to a data module as an integer that represents call length in seconds. (This can be changed if needed)

    I am able to display the call times correctly in a cross tab and list by formatting the
    data item as 'Time Interval'
    then using the additional setting 'Time',
    show Hrs =yes 
    show Min =yes
    show sec=yes
    show ms=no

    What I seem unable to do is use any type of visualisation or chart and display in HH:MM:SS




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    Jonathan berry
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    #CognosAnalyticswithWatson


  • 2.  RE: Problems showing total Time

    Posted 03/12/19 03:10 PM
    Edited by System Admin 01/20/23 04:34 PM

    Hey Jon,

    I took a quick look and this is possible with Cognos Charts (Cognos 10.2.x style charts) I'm not sure at this time if it's possible using Visualizations. I will need to do further testing and back to you.

    To get this to work with Cognos Charts see the attached screenshots



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    DENNY NAREZNY
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