watsonx Assistant

watsonx Assistant

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  • 1.  Phone Integration TTS | STT

    Posted Wed May 22, 2024 12:38 PM

    Hi there,

    are there any ways to use non-IBM Services for Speech to Text and Text to Speech? 
    The German Speech To Text Service misunderstands me in most cases, while the German voices from the Text to Speech Service don't sound very natural.



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    Lars Migula
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  • 2.  RE: Phone Integration TTS | STT

    Posted Tue June 18, 2024 09:34 AM

    Hi Lars,

    You can connect to third party speech services using a custom adapter.  Here is a link to the sample code for connecting to Google speech services.  Once the adapter is deployed, you can follow these instructions to configure your welcome node to use the service.

    Jason



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    Jason Leiby
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  • 3.  RE: Phone Integration TTS | STT

    Posted Thu June 20, 2024 10:43 AM

    Hi Jason,

    thanks I'll have a look into it :)



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    Lars Migula
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