Hi Fawad,
We don't have a specific integration for Perch CRM. Depending on what you need to include from Perch in a created incident, it may be have the basics you need to get you started. Review the documentation for the Email Parsing script to understand its behavior. Here's an excerpt:
The script is intended to perform generic email parsing on newly created email message objects. It performs the following:
* Checks if an existing incident exists whose title reflects the email message received.
* If so, it associates the email message with the existing incident.
* If not, it:
* Creates a new incident with a suitable title.
* Associates the email message with the new incident.
* Adds the email message's subject as an artifact to the new incident.
* Sets the incident's reporter field to be the email address that sent the message.
* Parses the email body text looking for URLs, IP addresses and file hashes. After filtering out invalid and whitelisted values, it adds the remaining data to the incident as artifacts.
* Adds non-inline email message attachments to the incident.
Good luck.
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Mark Scherfling
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