Cognos Analytics

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  • 1.  Other users are unsuccessful at launching Report (v11.2.3) from URL that I shared.

    Posted 8 days ago
    1.  I authored a report that's stored in the Team Content folder structure.  Very simple, very vanilla report - doesn't even have a single prompt.
    2.  I copied the Share URL (like instructions in section "Sharing assets from the Team content folder" of IBM Cognos Analytics - Reporting Version 11.2 User Guide) and dropped it into a desktop shortcut for testing.
    3.  During my own unit testing I was success using either the shortcut or dropping the shared URL directly into an MS Edge browser from outside of a Cognos Analytics session.  Every time, the report would render without issue.  In fact, testing from a few other servers within the network proved too that the URL would launch to and render the report directly - there is no stopping for Windows logins and no stopping for Cognos credentials.  (We use SSO obviously.) 
    4.  My colleagues have Windows credentials that are similar to my own; but, they all have less powerful Cognos authority than I do as I'm an Author and they are all Consumers.  However, all of them are generally successful with accessing Cognos and running reports (from Team Content folders).
    5.  Yet, none of my colleagues have been successful with the URL that I shared (from step #2 above).  All of them run into some kind of situation where they are stopped and prompted at least for their Cognos credentials.  Some are even halted to prompt for Windows credentials for our Cognos server when launching that shared URL.  No one seems able to have the same success that I have where launching the URL just ends up with a rendered report.
     
    Silly question but am I giving my shared URL too much credit for what it can or should be able to do for other users?
    Not silly question, are there any obvious environmental setting I should ask my Information Technology team to check to uncover why my shared URL doesn't run the report as easily for my colleagues as it does for me?
    Thanks



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    Ferdinand Halamuda
    Author-and-not-much-more
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  • 2.  RE: Other users are unsuccessful at launching Report (v11.2.3) from URL that I shared.

    Posted 8 days ago

    Greetings!

    Can other users run your report in a usual way ( running it from the Cognos portal)?



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    Andrei Istomine
    Open to work - anything Cognos
    https://www.linkedin.com/in/andreii/
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  • 3.  RE: Other users are unsuccessful at launching Report (v11.2.3) from URL that I shared.

    Posted 7 days ago

    Can we presume that the other users have Cognos accounts and are also connected to the same network that you are to ensure that SSO works correctly?  To me, it sounds like an SSO issue.  If they are remote, they would need to be connected to the same network in which Cognos Analytics lives via a VPN.



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    Dion Paul
    Cognos Administrator
    Ascend SC
    Houston TX
    dpaul@scgts.com
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