Hey Guys,

I'm hoping that one of you can help me out real quick. The default notifications look like they should have line breaks and character returns in them but when we receive the email they are all just smushed into one line.

What is the recommended way to get character returns and new lines into the notifications that are sent from Resilient?

Example of one of our notifications:

------------------

Thanks,

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Richard Giesige
Security Engineer
Oshkosh Corporation
Oshkosh
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You can use HTML tags like this:


------------------------------
Ben Lurie
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Thanks Ben,

It would be nice to have that mentioned in the notifications tab, as it would seem from what you guys default in the notifications that the normal line returns and such would work without needing to be HTML.

I take it we can do full HTML code in the notifications tab (bold, italic, color, and css) or just some things will work?

Thanks,

Rich

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Richard Giesige
Security Engineer
Oshkosh Corporation
Oshkosh
------------------------------

Original Message:
Sent: Fri May 08, 2020 03:14 PM
From: Ben Lurie
Subject: Notifications and line breaks

You can use HTML tags like this:

Which produces an email like this:

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Ben Lurie
------------------------------

I don't know the full scope of HTML capabilities usable in this field.

You are correct that it is not obvious. I have filed an internal request for making this more clear.

Ben

------------------------------
Ben Lurie
------------------------------

Original Message:
Sent: Fri May 08, 2020 06:06 PM
From: Richard Giesige
Subject: Notifications and line breaks

Thanks Ben,

It would be nice to have that mentioned in the notifications tab, as it would seem from what you guys default in the notifications that the normal line returns and such would work without needing to be HTML.

I take it we can do full HTML code in the notifications tab (bold, italic, color, and css) or just some things will work?

Thanks,

Rich

------------------------------
Richard Giesige
Security Engineer
Oshkosh Corporation
Oshkosh
------------------------------


Original Message:
Sent: Fri May 08, 2020 03:14 PM
From: Ben Lurie
Subject: Notifications and line breaks

You can use HTML tags like this:

Which produces an email like this:

------------------------------
Ben Lurie