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  • 1.  Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Wed February 19, 2025 09:15 AM

    Hello IBM Community,

    I have a solid understanding of IBM Maximo 7.6 licensing, but I'm still not 100% clear on the new IBM Maximo Application Suite (MAS) App Points licensing model. I've gone through multiple IBM documents, but I would appreciate a detailed explanation from someone with hands-on experience to help clarify things.

    My Questions:

    1. App Points Licensing:

      • How exactly do App Points work in IBM MAS?
      • How can I determine the right number of App Points required for my projects?
      • What are the key differences in App Point consumption across different applications within MAS?
      • Are there any real-world examples or best practices for planning App Point allocation efficiently?
    2. IBM MAS Deployment Options (On-Prem vs SaaS):

      • What are the differences between the three SaaS options for IBM MAS?
      • How does the licensing structure change between On-Prem vs. SaaS?
      • What are the key advantages and disadvantages of On-Prem vs. SaaS in terms of cost, flexibility, and management?
      • Is there any guidance on when an organization should choose On-Prem vs. SaaS?

    If anyone could break this down in a detailed, easy-to-understand way or provide additional resources that explain these aspects more clearly, I would really appreciate it!

    References of resources I've already gone through:

    Maximo Application Suite as a Service overview

    AppPoints for Maximo Application Suite as a Service

    AppPoints for Maximo Application Suite as a Service

    IBM MAS SaaS - Edition Comparison Chart1

    Thanks in advance for your help!



    ------------------------------
    Mostafa Mosaad
    Software Engineer
    Megasoft
    Cairo
    01117275779
    ------------------------------


  • 2.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options
    Best Answer

    Posted Thu February 20, 2025 05:52 AM
    Edited by Mostafa Mosaad Mon March 03, 2025 07:30 AM

    Hi Mostafa,

    I've put together a comprehensive response covering AppPoints allocation, real-world best practices, and the differences between On-Prem and SaaS deployments. I hope this helps answer your questions, and I'd be happy to discuss any specific scenarios you're working through!

    1. How Do AppPoints Work in IBM MAS?

    AppPoints are a unit-based licensing model where each user type, application, or add-on module consumes a specific number of points. Instead of purchasing fixed licenses for individual components, organisations buy a pool of AppPoints, which can then be allocated flexibly based on actual usage needs.

    • Self-Service Users: Require 0 AppPoints and can access limited functionalities (e.g., submitting service requests).
    • Limited Users: Require 5 AppPoints (Concurrent) or 2 AppPoints (Authorised), allowing access to three modules.
    • Base Users: Require 10 AppPoints and provide access to broader functionalities including scheduling and asset management.
    • Premium Users: Require 15 AppPoints, offering full access to all industry solutions and predictive capabilities.

    Each MAS module (e.g., Scheduler, Spatial, Health, Industry Solutions) consumes a predefined number of AppPoints, and organizations must allocate points accordingly.

    2. Determining the Right Number of AppPoints

    To estimate the required AppPoints for a project:

    • Identify the number of users and their roles (Self-Service, Limited, Base, Premium).
    • Determine module requirements, as each add-on (e.g., Scheduler, Predict, Asset Configuration Manager) requires additional AppPoints.
    • Assess concurrent vs. authorised users, since concurrent users require more points per session.
    • Factor in future scalability needs, as MAS allows dynamic allocation based on demand.

    3. Key Differences in AppPoint Consumption Across Applications

    Different applications in MAS consume different amounts of AppPoints. For example:

    • Industry Solutions (e.g., Oil & Gas, Utilities, Aviation) consume Premium-tier AppPoints.
    • Add-ons like Asset Configuration Manager, Service Provider, and HSE Manager consume additional points.
    • Predictive Maintenance tools (e.g., Visual Inspection, AI-based decision-making) require significant AppPoints.
    • Basic functions (e.g., Work Order Management, Preventive Maintenance) have lower AppPoint requirements.

    4. Best Practices for AppPoint Allocation

    • Monitor usage regularly to optimise point distribution.
    • Consider grouping users into tiers (Self-Service, Limited, Base, Premium) to prevent unnecessary allocation of higher-cost licenses.
    • Leverage dynamic scaling features in MAS to reassign points based on actual system needs.
    • Plan for additional points if implementing AI-driven or advanced analytics features.

    IBM MAS Deployment Options: On-Prem vs. SaaS

    IBM MAS offers multiple deployment models: On-Premises, SaaS Managed, and SaaS Dedicated.

    1. Key Differences in MAS SaaS Options

    IBM offers three SaaS options:

    • SaaS Essentials: A multi-tenant cloud service with limited customisation.
    • SaaS Dedicated: A single-tenant option offering more control and flexibility.
    • SaaS Managed: IBM manages infrastructure, security, and maintenance, offering an in-between approach.

    2. Licensing Structure Changes (On-Prem vs. SaaS)

    • On-Prem: Requires upfront investment in infrastructure, installation, and management.
    • SaaS: Operates on a subscription model, with AppPoints covering both software access and infrastructure costs.
    • Feature Availability: Some advanced features (e.g., AI-driven analytics, seamless updates) are more optimised for SaaS.

    3. Advantages and Disadvantages of On-Prem vs. SaaS

    Feature

    On-Premises

    SaaS

    Cost

    High initial investment

    Lower upfront cost, subscription-based

    Infrastructure

    Requires in-house management

    Fully managed by IBM

    Customisation

    Full control

    Limited in SaaS Essentials

    Upgrades

    Manual

    Automatic

    Security

    Full control over security policies

    IBM-managed security

    Scalability

    Limited by on-site infrastructure

    Flexible scaling

    4. When to Choose On-Prem vs. SaaS?

    • Choose On-Prem if your organisation requires full control over data security, infrastructure, or regulatory compliance.
    • Choose SaaS if you prioritise cost-effectiveness, scalability, and reduced IT burden.
    • Hybrid models can also be considered, allowing critical workloads to remain on-prem while leveraging cloud-based analytics.



    ------------------------------
    Helio Reis
    Head of CAFM
    Mitie
    London UK
    +447367702270
    ------------------------------



  • 3.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Fri February 21, 2025 06:59 AM

    Hi Helio,

    I truly appreciate your generous and detailed explanation. Thank you for taking the time to break everything down so clearly! Your insights on AppPoints allocation and deployment considerations are incredibly helpful.

    I wanted to ask if you could clarify where I can find pricing details for the different IBM MAS SaaS bundles (Essentials, Dedicated, and Managed). Additionally, how would you recommend calculating on-prem costs versus a subscription model to determine which is more cost-effective for my specific scenario?

    In my case, both on-prem and cloud deployments are viable options for me and my client, so I'd like to perform a proper cost comparison to make an informed decision.

    Looking forward to your thoughts!

    Best regards,



    ------------------------------
    Mostafa Mosaad
    Software Engineer
    Megasoft
    Cairo
    01117275779
    ------------------------------



  • 4.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Mon February 24, 2025 05:47 AM

    Hi Mostafa,

    I'm really glad you found the explanation helpful!

    Regarding pricing for the different IBM MAS SaaS bundles (Essentials, Dedicated, and Managed), the best approach is to reach out to a local IBM partner. Prices can vary based on region, client size, and specific requirements, so an IBM partner will be able to provide a customised quote that reflects your needs.

    For comparing on-prem vs. SaaS costs, I'd recommend looking at:

    1. Initial Costs: Hardware, licenses, and implementation for on-prem vs. subscription fees for SaaS.
    2. Ongoing Costs: Maintenance, support, upgrades (on-prem) vs. managed services included in SaaS.
    3. Scalability & Flexibility: SaaS allows easier scaling, while on-prem has more fixed infrastructure costs.

    If you need help structuring a cost analysis, I'd be happy to share some insights on best practices for cost modelling!

    Let me know how you'd like to proceed.

    Best regards,
    Helio Reis



    ------------------------------
    Helio Reis
    Head of CAFM
    Mitie
    London UK
    +447367702270
    ------------------------------



  • 5.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Tue February 25, 2025 06:08 AM

    Hi Helio,

    I really appreciate your detailed and helpful insights! Thank you once again for taking the time to share your knowledge-it's been incredibly valuable. Apologies for the multiple questions, but I was hoping you might have some insights on the following:

    1. App Points per Instance: Do app points work per instance? For example, if I have three environments (Dev, Test, and Prod) and a MaxAdmin user in all three with Premium Administration (15 app points) and Base Authorized Application Entitlement (10 app points), would it count as 25 app points total or 75 app points (since it's across three instances)?

    2. Limited vs. Premium Application Authorization: I noticed that "Manage Add-Ons" appears in both Limited Application Authorization and Premium. If I can already manage add-ons with Limited, what is the main benefit of Premium? Is Premium mainly intended for Visual Inspection users?

    3. SaaS – Essential Bundle Specifics:

      • It says that I can't access the production database. Does this mean I cannot run queries (e.g., to check result sets), or does it just restrict direct database access?
      • If I need to make database configurations, can I do them myself, or would I need to go through IBM?
      • Can I integrate Cognos for reporting and dashboards with the Essential package (or any other package)?
      • Can I develop automation scripts for cases where out-of-the-box features don't fully meet a requirement?

    Sorry for the long list of questions, but I deeply appreciate your time and generosity in sharing your knowledge. Looking forward to hearing your insights!

    Best regards,
    Mostafa



    ------------------------------
    Mostafa Mosaad
    Software Engineer
    Megasoft
    Cairo
    01117275779
    ------------------------------



  • 6.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Wed February 26, 2025 04:22 PM

    Hi Mostafa,

    No need to apologise at all-your questions are great, and I'm happy to help!

    1. App Points per Instance

    Yes, AppPoints are consumed per instance. If you have a MaxAdmin like user with Premium Administration (15 AppPoints) and Base Authorized Application Entitlement (10 AppPoints) across three environments (Dev, Test, and Prod), you would need to allocate AppPoints separately for each instance.

    • IBM licensing models allow non-production environments (Dev/Test/UAT) to consume no points under specific agreements-so it's worth confirming with an IBM partner.

    2. Limited vs. Premium Application Authorization

    You're absolutely right-"Manage Add-Ons" appears in both Limited and Premium application authorizations. The key distinction is:

    • Limited Application Authorization allows managing add-ons within the constraints of its 3-module limit (e.g., you can work with industry solutions but within a smaller scope).
    • Premium Application Authorization provides unrestricted access to all industry solutions, advanced AI-driven applications (e.g., Visual Inspection, Predict), and full administration capabilities.

    If your use case doesn't require AI-based modules or cross-industry solutions, Limited might be sufficient, but Premium is necessary for managing complex AI-driven workloads and integrations.

    3. SaaS – Essential Bundle Specifics

    A. Database Access & Queries

    • You cannot access the production database directly in the Essential bundle.
    • However, you can still run queries via Maximo's UI (e.g., through the Report Administration module or REST API).
    • Direct database access (e.g., using SQL clients) is restricted in SaaS Essentials, whereas higher-tier SaaS models might allow more flexibility.

    B. Database Configuration Changes

    • Any structural database changes (schema modifications, index updates, etc.) must go through IBM in SaaS Essentials.
    • Custom configurations (e.g., Domains, Relationships, etc.) within the Maximo UI are still possible, but deeper DB-level changes require IBM's intervention.

    C. Cognos Reporting & Dashboards

    • Cognos is NOT available in the Essential bundle, but it can be integrated in higher-tier SaaS offerings (SaaS Dedicated or Managed).
    • For reporting, you can use Maximo's built-in reporting tools or leverage external BI tools through REST API or data exports.

    D. Automation Scripts

    • Yes, you can still develop automation scripts in SaaS Essentials to handle custom business logic.
    • However, scripts that require deep database modifications or system-level integrations may require IBM support for approval or execution.

    Final Thoughts

    I'd recommend checking with an IBM partner to see if your non-production environments qualify for free AppPoint consumption and whether a higher-tier SaaS model better suits your database access and reporting needs.

    Let me know if you'd like a deeper dive into any of these areas!

    Best regards,
    Helio Reis



    ------------------------------
    Helio Reis
    Head of CAFM
    Mitie
    London UK
    +447367702270
    ------------------------------



  • 7.  RE: Need a Clear Understanding of IBM MAS Licensing, App Points, and SaaS Options

    Posted Mon March 03, 2025 07:31 AM

    Dear Helio,

    I would like to sincerely thank you for your extensive and very helpful answers. Your insights have been invaluable, and I truly appreciate the time and effort you put into providing such detailed explanations.

    I have a few additional questions regarding the SaaS options:

    1. In the IBM MAS SaaS Premium Edition (IBM Link), it is mentioned that it "Offers maximum capacity & options for integration." With the on-premises license, we already get a license for Cognos Analytics. Does the Standard/Premium SaaS package also include Cognos Analytics, or is it a separate requirement?

    2. If Cognos Analytics is not included in the SaaS Standard/Premium packages, do we need to have our own Cognos server and license and then integrate it with MAS Premium?

    3. In the Premium Edition, am I allowed to perform structural database configurations when needed, or would I need to refer to IBM for any DB configuration changes?

    4. Could you clarify whether the Standard Edition includes all or some of the above functionalities, particularly in terms of Cognos Analytics inclusion, database configuration flexibility, and integration capabilities?

    I appreciate your support and look forward to your valuable insights.

    Best regards,

    Mostafa Mosaad



    ------------------------------
    Mostafa Mosaad
    Software Engineer
    Megasoft
    Cairo
    01117275779
    ------------------------------