Dear Expert,
We are trying to access MFT UI Client via ATG . While user is able to see login page and after passing the credential it says “Login Successful” but it keep kicking him back onto login page , instead of showing landing page. Below is what I can see in ATG MFT log . Any insight on this would be helpful -

WebMethod Version - 10.7

Logs -

2022-03-21 13:31:44,055 ERROR [com.softwareag.mft.event ][9999] - Unable to find message key ‘9999’ in bundle ‘com.softwareag.mft.resources.PluginsMsgRes’
com.softwareag.mft.exception.MFTServiceException: An internal error has occurred while executing the service. Contact your System Administrator.
at com.softwareag.mft.util.ErrorHandler.handleException(ErrorHandler.java:124) [com.softwareag.mft.server_10.7.0.0005-0617.jar:?]
at com.softwareag.mft.util.ErrorHandler.handleException(ErrorHandler.java:58) [com.softwareag.mft.server_10.7.0.0005-0617.jar:?]
at com.softwareag.mft.util.ErrorHandler.handleException(ErrorHandler.java:38) [com.softwareag.mft.server_10.7.0.0005-0617.jar:?]
at com.softwareag.mft.server.services.impl.EventsAdmin.executeSchedule(EventsAdmin.java:394) [com.softwareag.mft.server_10.7.0.0005-0617.jar:?]
at com.softwareag.mft.proxy.EventsProxy.executeSchedule(EventsProxy.java:86) [com.softwareag.mft.proxy_10.7.0.0005-0617.jar:?]
at wm.mft.schedule.executeEvent(schedule.java:101) [?:?]
at sun.reflect.GeneratedMethodAccessor157.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_302]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_302]
at com.wm.app.b2b.server.JavaService.baseInvoke(JavaService.java:404) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.InvokeManager.process(InvokeManager.java:759) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.util.tspace.ReservationProcessor.process(ReservationProcessor.java:39) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.StatisticsProcessor.process(StatisticsProcessor.java:53) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:243) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.PipelineProcessor.process(PipelineProcessor.java:171) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:359) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:33) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:398) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:629) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:434) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:392) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:369) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.app.b2b.server.scheduler.ScheduleDB$ScheduledService.run(ScheduleDB.java:2534) [wm-isserver.jar:10.7.0.0000-0196]
at com.wm.util.pool.PooledThread.run(PooledThread.java:127) [wm-isclient.jar:1.0.3]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_302]

Hi Saurav,

UI is not supported in ATG. You can always use UI in ATS to configure ATG. However, ideally login screen shouldn’t have come in ATG. Can you share the version you are using. Please connect with our support for further analysis.

Thanks,
Bhaskar

Thanks Bhaskar for your response. We are just hosting the port on ATG configured under ATS . A ticket is already raised with the support. We can definitely talk on this .