DevOps Automation

DevOps Automation

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  • 1.  Maximo/ICD and Attachments

    Posted 04/05/18 04:13 PM

    Maximo/ICD currently only allows you to add attachments one by one. Is there a way to add more files in one go? Is there a way to add attachments via drag and drop?



  • 2.  RE: Maximo/ICD and Attachments

    Posted 04/18/18 05:15 AM

    Hi, unfortunately not.

    However, there is a RFE: https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=29256

    Jeff Cechinel
    Product Development Manager

    Certified ScrumMaster®
    IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Service Request Management
    IBM Certified ADP - IBM Service Management Service Delivery and Process Automation V5
    IBM Certified Associate - SmartCloud Control Desk V7.5
    IBM Certified ADP - IBM Service Manag



  • 3.  RE: Maximo/ICD and Attachments

    Posted 04/18/18 05:39 AM

    Hi Jeff,

    Thank you for replying.

    Good to have an RFE, but it is not going to get me anywhere. It has been around for 5 years and it is still uncommitted candidate.

    To succeed in modernizing Maximo/ICD expected features such as drag-and-drop for attachments and adding multiple attachments simultaneously must be introduced.

    It is like having an airbag in your car: 20 years ago it was a luxury item, now you would think of buying a car without having one (or rather a bunch of them).



  • 4.  RE: Maximo/ICD and Attachments

    Posted 04/18/18 05:50 AM

    Hi Maurice, yes, I understand your frustration. IBM is working on the Work Centers and hopefully, they will provide us with these new and essential improvements.

    In the meantime, if you have a developer in-house, you could request the developer to create a simple app using REST API to create a list of files and upload them sequentially, it would not take more than 3 days.
    http://www-01.ibm.com/support/docview.wss?uid=swg21982404

     

    Cheers!

    Jeff Cechinel
    Product Development Manager

    Certified ScrumMaster®
    IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Service Request Management
    IBM Certified ADP - IBM Service Management Service Delivery and Process Automation V5
    IBM Certified Associate - SmartCloud Control Desk V7.5
    IBM Certified ADP - IBM Service Manag