Maximo

Maximo

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  • 1.  Maximo Start Center Portlet "Display name" not updated

    Posted Fri March 15, 2024 08:36 AM

    Hello everyone

    I have updated our Start Center several times, and all of the changes take effect for the users once they update their Start center manuelly. All except the "Display name" of the portlets. That's an issue because the Display names of some of the Portlets are incorrect/outdated.

    Is there any way to force the Display names to be updated? What could the reason be for them to not be updated?

    Thanks in advance.

    Greetings from Denmark
    Julian



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    julian meyer
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  • 2.  RE: Maximo Start Center Portlet "Display name" not updated

    Posted Mon March 18, 2024 06:43 PM

    Hi Julian,

    Is there any chance that the template has not been saved?  That is the only scenario that fits, however, that itself does not sense as you said all the changes bar the display name.

    When someone updates their start center, what in effect is happening is that they are cloning the template to their personal start center.

    Please check if the template has been saved.



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    Regards, Craig Kokay
    Principle Consultant, COSOL
    https://cosol.global/

    Ph: +61-411-682-040
    email: craig.kokay@cosol.global
    #IBMChampion
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    Original Message


  • 3.  RE: Maximo Start Center Portlet "Display name" not updated

    Posted Tue March 19, 2024 02:44 PM

    Hi Julian,

    Wow that does sound strange.  To Craigs point, assuming the template is saved then this should not happen.

    How many users do you have using this Start Centre?  Is it possible to remove the template from the security group, get them all to log in so it deletes the template and then add the template back in.  

    Daz



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    Darren Hornidge
    Asset Care Systems Manager
    Coca Cola Europacific Partners
    0437215275
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    Original Message


  • 4.  RE: Maximo Start Center Portlet "Display name" not updated

    Posted Tue March 19, 2024 04:08 PM

    Hey guys, thank you for the answers

    Yes, the Start Center has been saved, and it updates correctly (including display names of the portlets) for my own user, just not for any of the other users apparently.

    We are only talking 12+ active users using the Start Center. I just tried your suggestion with one single user. I removed the template from the security group, logged in as the user, no start center displayed, then added the template again and logged back in again with the user. Still the same outdated display names.
    But that was only one user, your suggestion is that I get the template deleted from all users before I add it back to the group again, right? That will be a little bit of a hassle, but I guess that's what I am going to try soon.

    Kind regards
    Julian



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    julian meyer
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    Original Message


  • 5.  RE: Maximo Start Center Portlet "Display name" not updated

    Posted Tue March 19, 2024 04:17 PM

    Hello again

    I just figured it out. Apparently the Display Names of the portlets are somehow linked to the language settings. I use maximo in english, but the other users are using it in danish. I just changed my language to danish, edited the start center template again and saved. After that I logged in as one of the users and updated the Start Center. Now it is correct.

    Thank you for the assistance though!



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    julian meyer
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    Original Message


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