Hi All, 
We are working on outbound where the receiving system sends back the response with error message whenever the outbound is failed to create a record in their system. We have a requirement to process the response sent back to Maximo and show the exact error message in the message tracking application instead of standard bad request message in the message details. Please guide me if anyone has already worked on similar requirements.

------------------------------
Saran R
------------------------------

Hi All, 
We are working on outbound where the receiving system sends back the response with error message whenever the outbound is failed to create a record in their system. We have a requirement to process the response sent back to Maximo and show the exact error message in the message tracking application instead of standard bad request message in the message details. Please guide me if anyone has already worked on similar requirements.

------------------------------
Saran R
------------------------------

Hi Saran, 

You can try HTTP Handler Exit Method using automation script. processResponse(resp) method can be used to display exact error message in Message tracking application. 

Maximo Works: How to use Maximo HTTP Handler Exit Automation Script for Endpoint Customization

Thanks,

Suren

------------------------------
Surender Balasundaram
Consultant
Certus Digital
Sydney

Original Message:
Sent: Mon November 03, 2025 04:51 AM
From: Saran R
Subject: Maximo Outbound response processing

Hi All, 
We are working on outbound where the receiving system sends back the response with error message whenever the outbound is failed to create a record in their system. We have a requirement to process the response sent back to Maximo and show the exact error message in the message tracking application instead of standard bad request message in the message details. Please guide me if anyone has already worked on similar requirements.

------------------------------
Saran R
------------------------------

Hi Surender Balasundaram,
Thanks for sharing. We are using Oauth for authentication, Do I need to include the header and url props in the script or processResponse(resp) is alone enough to capture the response.

------------------------------
Saran R

Original Message:
Sent: Sun November 09, 2025 02:52 AM
From: Surender Balasundaram
Subject: Maximo Outbound response processing

Hi Saran, 

You can try HTTP Handler Exit Method using automation script. processResponse(resp) method can be used to display exact error message in Message tracking application. 

Maximo Works: How to use Maximo HTTP Handler Exit Automation Script for Endpoint Customization

Thanks,

Suren

------------------------------
Surender Balasundaram
Consultant
Certus Digital
Sydney

Original Message:
Sent: Mon November 03, 2025 04:51 AM
From: Saran R
Subject: Maximo Outbound response processing

Hi All, 
We are working on outbound where the receiving system sends back the response with error message whenever the outbound is failed to create a record in their system. We have a requirement to process the response sent back to Maximo and show the exact error message in the message tracking application instead of standard bad request message in the message details. Please guide me if anyone has already worked on similar requirements.

------------------------------
Saran R
------------------------------

Hi Saran, 

Please try by having only processResponse(resp)  method in the http handler exit.    

It should work for OAuth 2.0 authentication.

Header and Url props are used to dynamically set new params for the end point. It is not needed for your purpose. 

Thanks,

Suren

Hi Surender Balasundaram,
Thanks for sharing. We are using Oauth for authentication, Do I need to include the header and url props in the script or processResponse(resp) is alone enough to capture the response.

------------------------------
Saran R

Original Message:
Sent: Sun November 09, 2025 02:52 AM
From: Surender Balasundaram
Subject: Maximo Outbound response processing

Hi Saran, 

You can try HTTP Handler Exit Method using automation script. processResponse(resp) method can be used to display exact error message in Message tracking application. 

Maximo Works: How to use Maximo HTTP Handler Exit Automation Script for Endpoint Customization

Thanks,

Suren

------------------------------
Surender Balasundaram
Consultant
Certus Digital
Sydney

Original Message:
Sent: Mon November 03, 2025 04:51 AM
From: Saran R
Subject: Maximo Outbound response processing

Hi All, 
We are working on outbound where the receiving system sends back the response with error message whenever the outbound is failed to create a record in their system. We have a requirement to process the response sent back to Maximo and show the exact error message in the message tracking application instead of standard bad request message in the message details. Please guide me if anyone has already worked on similar requirements.

------------------------------
Saran R
------------------------------