HI,

When using a Route on a work order, which is based on multi-asset route stops, assign it to a technician, the work order in both RBA (browser) app and Native Maximo Mobile Technician app (installed in mobile device), it is not possible to mark the route stops as completed. In both RBA and Native situations, an error pops up that a certain boolean can't be found. This error arise only in MAS9.0.0 and MAS9.0.1 and seemed to work as expected in version MAS8.10 and MAS8.11.  Does anyone has an idea how to solve this?  In the mean time we have raised a Case (PMR) for this, since beside other "buggy" experiences we can't continuing our next release for a huge customer (showstopper).

Work Order with Route Stops:

RBA (browser) error

Native (Mobile Device) error

I was able to recreate the issue with our inbound processing class. As a temporary workaround, you should be able to create an inbound integration automation script on the MXAPIWODETAIL object structure with the following script. A change made in the 9.0 release is looking for the isprimary flag in the message payload but during the completion, the isprimary attribute is not provided which results in the error since the inbound processing class tries to fetch it without checking to see if it has been provided. 

def beforeProcess(ctx):
    struc=ctx.getData()
    multiAsset=struc.getChildrenData("MULTIASSETLOCCI")
    if multiAsset and not multiAsset[0].isInCurrentData("isprimary"):
        # Temporary fix to issue completing multiassetlocci
        primary=False
        if struc.isInCurrentData("ASSETNUM") and multiAsset[0].isInCurrentData("ASSETNUM") and struc.getCurrentData("ASSETNUM")==multiAsset[0].getCurrentData("ASSETNUM"):
            primary=True
        multiAsset[0].setCurrentData("isprimary",primary)

HI,

When using a Route on a work order, which is based on multi-asset route stops, assign it to a technician, the work order in both RBA (browser) app and Native Maximo Mobile Technician app (installed in mobile device), it is not possible to mark the route stops as completed. In both RBA and Native situations, an error pops up that a certain boolean can't be found. This error arise only in MAS9.0.0 and MAS9.0.1 and seemed to work as expected in version MAS8.10 and MAS8.11.  Does anyone has an idea how to solve this?  In the mean time we have raised a Case (PMR) for this, since beside other "buggy" experiences we can't continuing our next release for a huge customer (showstopper).

Work Order with Route Stops:

RBA (browser) error

Native (Mobile Device) error