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Maximo Mobile 8.10 - Unable to navigate to Asset page via "Asset and location" section in workorder details page in Duplicated App of TECHMOBILE

  • 1.  Maximo Mobile 8.10 - Unable to navigate to Asset page via "Asset and location" section in workorder details page in Duplicated App of TECHMOBILE

    Posted Thu February 08, 2024 04:37 AM

    Hi All,

    Looking for help. I have come across a weird scenario.

    Steps to reproduce:

    • Open MAF, create duplication of TECHMOBILE - lets say TECHDUP.
    • Provide access to this TECHDUP app in security group and remove the access for TECHMOBILE for your logged in ID.
    • Open TECHDUP in mobile app, open any workorder details
    • Scroll down to Asset and location section, there it will show "right chevron icon" on right side.
    • Click on that icon and it will navigate to asset page but it will show blank page.

    • Now you can restore the access for TECHMOBILE in security group.
    • Login back to mobile app, open TECHDUP, open WO, try to navigate to asset page and it will work.

    Please advise here.



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    Ritesh Ranjan
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  • 2.  RE: Maximo Mobile 8.10 - Unable to navigate to Asset page via "Asset and location" section in workorder details page in Duplicated App of TECHMOBILE

    Posted Fri February 09, 2024 12:44 AM

    Hi @Steven Shull,

    Can I have your insights on the above query?

    Additionally, if we need users to have the access ONLY for navigating to asset page from WORKORDER Details page, but no access(by disabling the flag ISMOBILE to false) for ASSETMOBILE app via navigator in mobile app.  will this work?

    Thanks in Advance.



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    Ritesh Ranjan
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