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  • 1.  Maximo 7.6.1.2 - Post-Microsoft 365 Basic SMTP Deprecation (Sep 2025)

    Posted Fri May 09, 2025 01:41 AM

    Microsoft has announced the retirement of Basic Authentication for SMTP in Microsoft 365 by September 2025.

    Given that Maximo currently does not support OAuth2 for SMTP, what are the recommended options or workarounds for:

    Clients in extended support after September 2025

    Smaller clients who have not yet upgraded

    Clients planning upgrades towards the end of the year

    What viable solutions exist to ensure email functionality continues in Maximo beyond the Basic Auth deprecation?

    Thanks in advance for your insights.



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    [Srikanth][Narala]
    [Maximo Specialist]
    [Melbourne]
    [Australia]
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  • 2.  RE: Maximo 7.6.1.2 - Post-Microsoft 365 Basic SMTP Deprecation (Sep 2025)

    Posted Fri May 09, 2025 10:57 AM

    Srikanth,

    One thing we've proposed to our clients is using a third-party SMTP service such as SendGrid. It requires some DNS setup to do right, but nothing crazy.



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    Tim Ferrill
    Solutions Consultant
    Intelligent Technology Solutions
    tferrill@webuildits.com
    www.webuildits.com
    @tferrill/@webuildits
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  • 3.  RE: Maximo 7.6.1.2 - Post-Microsoft 365 Basic SMTP Deprecation (Sep 2025)

    Posted Sun May 11, 2025 07:40 PM


    Thank you Tim.

    I'm not sure whether IBM will provide a workaround or a fix for this issue. This could become a significant concern after September 2025.



    ------------------------------
    [Srikanth][Narala]
    [Maximo Specialist]
    [Melbourne]
    [Australia]
    ------------------------------