Original Message:
Sent: Mon March 30, 2026 01:12 AM
From: Gabriel Cesario
Subject: MAS Points & Licensing
Hi Robbie,
In MAS you have concurrent and authorized users. The 15 points you mentioned are for Premium concurrent users whereas Premium authorized users are 5 points each. Authorised users "reserve" the points at all times, so they can always login. Remaining points for a pool that concurrent users draw from when they login, returning the points when they log out.
The final answer depends on your user's usage profile. If you need all of them to always be able to login at all times, then you wouldn't use concurrent like in your sample calculation, you will set them as authorised:
40 users x 5 points = 200 App Points
For comparison purposes, let's say you want only 2 admins as authorised, and the others to share a pool of 180 App points, meaning out of the 38 remaining users only 12 can be logged in at the same time:
2 authorised users x 5 points + 180 points for concurrent = 190 App Points
Some more details here: AppPoints Maximo Application Suite 9.0 and earlier - IBM Documentation
Regards
Gabriel
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Gabriel Cesario
Managing Consultant
IBM
Brisbane QLD
Original Message:
Sent: Fri March 27, 2026 06:32 AM
From: Robbie Shepherd
Subject: MAS Points & Licensing
We're currently running Maximo 7.6.2 with 40 concurrent users, all of whom are full users. We're now looking at moving to MAS 9.x, and I'm trying to wrap my head around how the App Points model translates from our current setup.
From what I've gathered so far, a concurrent user in MAS seems to map roughly to a Premium user (~15 points). So in a very simple calculation:
- 40 users × 15 points = 600 App Points
In my head, that should give us equivalent full access to manage - including functionality for industry solutions like Oil & Gas.
But honestly… it feels a bit too straightforward, and I suspect I'm missing something.
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Robbie Shepherd
Global SME Data & CMMS
Petrofac
Aberdeen
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