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  • 1.  MAS Operational dashboard loading slowness

    Posted 02/05/26 11:39 AM

    Hi, 

    In MAS 9.1.8, Operational dashboards performing slowly. OOB API calls related to MXAPIVIEWMANAGER taking more than 30/40 sec. 

    Is there list of parameters to check?

    Please advise, thanks.  



    ------------------------------
    Prathamesh Kulkarni
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  • 2.  RE: MAS Operational dashboard loading slowness

    Posted 02/27/26 05:40 AM
    Edited by Anneli Dolff 02/27/26 06:37 AM

    Hi Prathamesh,

    Does the slowness occur on the default out‑of‑the‑box Operational dashboards as well, or only on custom dashboards/tabs (with added cards/saved views)?

    Quick triage for slow Operational Dashboard (MXAPIVIEWMANAGER) – MAS 9.1.8

    • Simplify the default dashboard: test with a minimal dashboard (few cards) to see if load time drops, then add cards back gradually.  
    • Trim heavy cards/queries: KPI/Trend/Comparison and Work Queue cards execute queries; reduce trend windows and card count to isolate offenders.
    • Check saved views/columns: MXAPIVIEWMANAGER returns view configs; many or complex saved views (wide column sets, related attributes) can bloat the call, keep selections lean, avoid deep dot‑notation.
    • Client sanity check: use the browser Network tab to confirm which request is slow and its payload size; keep pageSize modest and avoid select=*.
    • Log the real bottleneck: enable mxe.db.logSQLTimeLimit (e.g., 200–500 ms) and set the root logger to WARN so slow SQL is captured.
    • Reference baselines: IBM performance best practices + MAS Performance Wiki (sizing/tuning/DB).

    If you do not find anything above, check Environmental basics:

    ✅ Maximo Application Suite (MAS) Performance Check List

    Kind regards

    Anneli 
    ------------------------------
    Anneli Dolff
    Maximo Consultant
    Nexer AB
    Göteborg

    Sweden
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