Hi
After migrating from BAW 19.0.3 to BAW 23.0.2, we have a very big problem with task visibility. We have created an application to handle employee absences. A team managers has access to the application. When an employee is absent, the manager had a list of tasks and could return them to the group or assign them to another user. Now, after migration to BAW 23.0.2, the manager cannot see the tasks assigned to the user at all. The manager only sees tasks that are in the group. We search for tasks using AdHoc Search Execution, specifying the following parameters:
{
"organization": "byTask",
"fields": [
"taskSubject",
"taskStatus",
"taskReceivedDate",
"taskActivityName",
"assignedToUser",
"ti_additionalProducts@String",
"ti_applicationCurrentChannel@String",
"ti_applicationId@String",
"ti_applicationOrigin@String",
"ti_applicationOwner@String",
"ti_applicationOwnerFullname@String",
"ti_branchName@String",
"ti_grossAmount@Decimal",
"ti_involvement@Decimal",
"ti_mainProduct@String",
"ti_participantFirst@String",
"ti_participantSecond@String",
"ti_partnerName@String"
],
"sort": [
{
"field": "taskReceivedDate",
"order": "ASC"
}
],
"conditions": [
{
"field": "taskActivityType",
"operator": "Equals",
"value": "USER_TASK"
},
{
"field": "taskPriority",
"operator": "Equals",
"value": "High"
},
{
"field":"taskStatus",
"operator":"NotEquals",
"value":"Closed"
}
]
}
We have already tried various solutions. We have set the enable-group-constraint-for-claimed-tasks attribute to true. We tried using the solution from this website:https://www.ibm.com/docs/en/baw/23.x?topic=ccp-configuring-my-team-performance-dashboard-process-portal-deprecated However, it doesn't change anything. The manager still doesn't see the tasks assigned to the employee who is the manager.
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Lukas Davis
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