IBM QRadar

IBM QRadar

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  • 1.  Log source status is Not Available

    Posted Thu February 08, 2024 03:38 AM

    Hi,

    I have integrated a few cloud log sources, but they are not showing their proper status. 

    Events are being received from the log source, but the status is not available.

    How can we resolve this issue to display the accurate status?

    Thanks



    ------------------------------
    Arunkumar R
    ------------------------------


  • 2.  RE: Log source status is Not Available

    Posted Thu February 08, 2024 06:02 AM

    Hello,

    This sounds like a known issue that is currently unresolved.

    https://www.ibm.com/mysupport/s/defect/aCI3p000000PWTe/dt139510?language=en_US

    Regards,



    ------------------------------
    Comghall Morgan
    QRadar Support Architect
    IBM
    ------------------------------

    Original Message


  • 3.  RE: Log source status is Not Available

    Posted Thu February 08, 2024 06:51 AM

    Hi Comghall,

    Thank you..!

    It appears the issue is for version 7.4.1, but we are using 7.5.6

    Thanks



    ------------------------------
    Arunkumar R
    ------------------------------

    Original Message


  • 4.  RE: Log source status is Not Available

    Posted Thu February 08, 2024 06:56 AM

    Hello,

    This Known Issue (APAR) is still open. 

    This means it is still impacting 7.4.1 + code, including your current verison. 



    ------------------------------
    Comghall Morgan
    QRadar Support Architect
    IBM
    ------------------------------

    Original Message