IBM QRadar

IBM QRadar

Join this online topic group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


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  • 1.  Log source status is Not Available

    Posted 02/08/24 03:38 AM

    Hi,

    I have integrated a few cloud log sources, but they are not showing their proper status. 

    Events are being received from the log source, but the status is not available.

    How can we resolve this issue to display the accurate status?

    Thanks



    ------------------------------
    Arunkumar R
    ------------------------------


  • 2.  RE: Log source status is Not Available

    Posted 02/08/24 06:02 AM

    Hello,

    This sounds like a known issue that is currently unresolved.

    https://www.ibm.com/mysupport/s/defect/aCI3p000000PWTe/dt139510?language=en_US

    Regards,



    ------------------------------
    Comghall Morgan
    QRadar Support Architect
    IBM
    ------------------------------



  • 3.  RE: Log source status is Not Available

    Posted 02/08/24 06:51 AM

    Hi Comghall,

    Thank you..!

    It appears the issue is for version 7.4.1, but we are using 7.5.6

    Thanks



    ------------------------------
    Arunkumar R
    ------------------------------



  • 4.  RE: Log source status is Not Available

    Posted 02/08/24 06:56 AM

    Hello,

    This Known Issue (APAR) is still open. 

    This means it is still impacting 7.4.1 + code, including your current verison. 



    ------------------------------
    Comghall Morgan
    QRadar Support Architect
    IBM
    ------------------------------