IBM MaaS360

IBM MaaS360

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  • 1.  Location availability not consistent

    Posted 12/05/19 10:13 AM

    I have a customer who requires location information.  All the Android devices have been correctly enrolled using Android Enterprise enrollments.  However, not all enrolled devices in the device list have the ability to search location.  Most of these have reported in a timely fashion as well. 

     

    Any ideas why this is happening. 

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: Location availability not consistent

    Posted 12/05/19 01:22 PM
    When you state that the devices do not have the ability to search locations - is the "Locate" option missing, or is it there, but returns no results?

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------



  • 3.  RE: Location availability not consistent

    Posted 12/06/19 09:13 AM

    The locate option is missing. 

     

    Mitch Lauer

    connecTel  Wireless  

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



    ------Original Message------

    When you state that the devices do not have the ability to search locations - is the "Locate" option missing, or is it there, but returns no results?

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------


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