Hi Dennis,
> Dennis writes: The search function does not work in the Cognos side of the Accounts screen no matter how I type a user's name including my own. It works great if you are searching AD for an employee. This causes me to have to manually traverse each and every role/group for a user. Not even sure how I can determine all the groups/roles a user is a member, either. I am new admin with 17 years exp. as a certified Cognos Developer. TIA for any advice given.
Hi Dennis,
You mention you are using AD. There are configurations for AD and LDAP where Cognos is not able to search for users. This is determined by the settings used in Cognos Configuration such as where in the AD structure Base DN is configured to point and whether search is enabled for user lookup. These would be the most likely scenarios but there are other possible reasons. Recommend doing your best to understand what lead to the current configuration. Usually, configurations were made for a reason that was relevant at the time. Looking at the configuration will usually provide clues as to the reason it was configured a certain way.
Not too difficult to get the user / group role members for a user (see other posts here). As well WebGrant and Security 4X provide this information in regular Cognos reports to so that this information is always available and up to date for anyone in the organization who needs to know.
> Michael, thank you so much for responding. When a user leaves our company I am asked to delete their account. We have at least 20-30 groups that a user can be a member of. When I click on 'Cognos' in the Accounts screen & use the Search function on the user's name, it doesn't ever return a name (I tried my non-admin account to test). If I tried the same on the AD namespace, I can easily retrieve a name. I find myself manually browsing each of the 20 groups for the user. Does the Search function only search the directory you are currently viewing? On the AD side, I just have to type the name and the name is retrieved without traversing groups. The entire off-boarding process from a Cognos perspective is not as risk-averse as we would wish.
Dennis for bulk user removal Security 4X will remove users who have left the company and will remove the users from all related groups and roles, updating user count information. This includes counts of who has access to each Cognos content area (and licenses, features and capabilities). You can choose between removing users who no longer exist in Active Directory (or any IdP), or who have been disabled, or, who have been expired. Optionally you can just view the list to be removed and what caused them to be on the list so you can manually validate the user list before initiating removal.
WebGrant and Security 4X are both super easy install (no coding) and a GUI for all functions. User removal can be done for any number of Cognos instances and IdP combinations. There is separate reporting of the removals for each Cognos instance (provided using Cognos reports). Cognos instances / environments themselves can be bulk loaded (and the list of Cognos instances / environments are also made available by Cognos Report).
Dennis, please let me know if you would like more information, a demonstration or a discussion on anything here. Happy to look at your AD configuration if you need the extra set of eye's on what lead to not being able to search for your AD users.
Best Paul
paul.hulford@attaininsight.com
info@attaininsight.com
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Paul Hulford
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Original Message:
Sent: Tue October 14, 2025 03:52 PM
From: Dennis McClure
Subject: Locating active users
Is there an easier way to manage users? Does the search function not work in the Cognos directory like it does searching for an employee in the AD directory?
I am frequently asked if an employee has access, to enable/disable users, determine what groups/roles a user is a member, etc...normal admin duties, right?
The search function does not work in the Cognos side of the Accounts screen no matter how I type a user's name including my own. It works great if you are searching AD for an employee. This causes me to have to manually traverse each and every role/group for a user. Not even sure how I can determine all the groups/roles a user is a member, either. I am new admin with 17 years exp. as a certified Cognos Developer. TIA for any advice given.
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Dennis McClure
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