BPM, Workflow, and Case

BPM, Workflow, and Case

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Its taking a lot of time for the history of the case to load in IBM case Manager in production. Any suggestions to control the same?

  • 1.  Its taking a lot of time for the history of the case to load in IBM case Manager in production. Any suggestions to control the same?

    Posted Mon April 26, 2021 06:41 AM

    In lower environment where the event table has lesser records as compared to production, the history tab take only few seconds to load. However, in production since the even table is too loaded, it takes approx 2-3 mins to load. Any suggestions to control the same and to improve the performance?



    #CaseManager
    #Support
    #SupportMigration


  • 2.  RE: Its taking a lot of time for the history of the case to load in IBM case Manager in production. Any suggestions to control the same?

    Posted Mon June 28, 2021 09:58 AM

    Do you know if this index was created in the DB?

    Configuring production target object store indexes - IBM Documentation



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    #Support
    #SupportMigration


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