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Issue installing AppStore Apps via Maas360 Catalog App

  • 1.  Issue installing AppStore Apps via Maas360 Catalog App

    Posted Mon July 10, 2023 10:28 AM

    Hi All, 

    I added some iTunes macOS applications to my app catalog and can successfully distribute these apps and i can see them in app catalog but it doesn't download itself automatically even I set it install automatically option also if I try to click install button it seems its installing but nothings happens. Sometimes a pop up appears and says this app is iTunes based and need to be downloaded on App Store but I remember we do not need to login by apple account on pc to download this. Could you help us to fix the issue or is anyone has experienced this issue so far? 

    Thanks in advance ! 



    ------------------------------
    Saaly Temirkanov
    ------------------------------


  • 2.  RE: Issue installing AppStore Apps via Maas360 Catalog App

    Posted Tue July 11, 2023 04:00 AM

    Hi

    It sounds like you may have switched on VPP - can you remember having done this? 

    If so it might need further configuration. 

    Have a look at Apps > Catalog > More > Apple VPP Licences

    Here's some documentation: 

    https://www.ibm.com/docs/en/maas360?topic=overview-apple-vpp-managed-license-integration-guide

    Let us know how you get on. 

    Best



    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------

    Original Message


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