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  • 1.  ISAM/IGI on AWS Issue

    Posted 10/09/19 12:08 PM

    Hello All,

    We are trying to use ISAM WebSEAL to facilitate SSO too IGI. Both the Webseal and IGI have an AWS Load Balancer in front of them. IGI and ISAM are also deployed on AWS. When we try to access IGI via a webseal junction and bypass the webseal load balancer, we are successful. However when we try to access IGI via webseal junction through the weasel's load balancer, we are signed in and then immediately an IGI error page is thrown:  "An error occurrecd while displaying this page".  And the page never renders.  In the request log, the following error messages are displayed:

    09/Oct/2019:10:36:53 -0400 "GET /favicon.ico HTTP/1.1" 200 5430
    6453
    -0400 "GET / HTTP/1.1" 200 13516
    6434 - - unauthenticated 09/Oct/2019:10:35:06 -0400 "GET / HTTP/1.1" 200 13516
    6435 - - unauthenticated 09/Oct/2019:10:35:12 -0400 "GET / HTTP/1.1" 200 13516
    6436 - - unauthenticated 09/Oct/2019:10:35:14 -0400 "GET / HTTP/1.1" 200 13516
    6437 - - unauthenticated 09/Oct/2019:10:35:19 -0400 "GET / HTTP/1.1" 200 13516
    6438 - - unauthenticated 09/Oct/2019:10:35:36 -0400 "GET / HTTP/1.1" 200 13516
    6439 - - unauthenticated 09/Oct/2019:10:35:42 -0400 "GET / HTTP/1.1" 200 13516
    6440 - - unauthenticated 09/Oct/2019:10:35:44 -0400 "GET / HTTP/1.1" 200 13516
    6441 - - unauthenticated 09/Oct/2019:10:35:49 -0400 "GET / HTTP/1.1" 200 13516
    6442 - - unauthenticated 09/Oct/2019:10:36:12 -0400 "GET / HTTP/1.1" 200 13516
    6443 - - unauthenticated 09/Oct/2019:10:36:14 -0400 "GET / HTTP/1.1" 200 13516
    6444 - - unauthenticated 09/Oct/2019:10:36:19 -0400 "GET / HTTP/1.1" 200 13516
    6445 - - unauthenticated 09/Oct/2019:10:36:36 -0400 "GET / HTTP/1.1" 200 13516
    6446 - - unauthenticated 09/Oct/2019:10:36:42 -0400 "GET / HTTP/1.1" 200 13516
    6447 - - unauthenticated 09/Oct/2019:10:36:44 -0400 "GET / HTTP/1.1" 200 13516
    6448 10.224.80.100 - unauthenticated 09/Oct/2019:10:36:10 -0400 "GET /ideas HTTP/1.1" 200 13516
    6449 10.224.80.100 - unauthenticated 09/Oct/2019:10:36:47 -0400 "GET /favicon.ico HTTP/1.1" 200 13516
    6450 - - unauthenticated 09/Oct/2019:10:36:49 -0400 "GET / HTTP/1.1" 200 13516
    6451 

    Has anyone seen this issue.  If so, please provide any feedback you may have.  

    Thanks!



    ------------------------------
    Derrick Chapman
    derrickchapman2@gmail.com
    ------------------------------


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