Hi,

I’m trying to install CentraSite Community Edition on Microsoft Windows Professional Service Pack 2 and I’m receiving:

The CentraSite Repository database could not be created.

The System Management HUB is installed OK.
Any saggestions?

Regards,

Nick

Hi Nick,
do you have administrator permissions on the system? CentraSite has a specific location for the DB files. Perhaps try it again with the “Advanced” options and see if all specified locations are accessible and writeable for you.
Regards,
Gerald

hi Gerald,

After installation, I am getting the same error as above. Basically the Centrasite installation does NOT go through. Only HUB is installed successfully.

My account has administrative privileges.

Under HUB I can see a broken link to Centrasite, where I get “(ARG2014) Agent was not found”.

thanks,

J.

Hi J.,
I talked to the installation team which needs the following information in order to hunt down the problem:

we will need the INM*.log files from %TEMP% and all txt files from %ALLUSERSPROFILE%\Application Data\CentraSite\CentraSite. The txt files should be copied when the error message is displayed from the installation.

Could you please zip them together and post them?
Regards,
Gerald

thanks for the quick reply.

please find the attached zip containing the files you have requested.

thanks,

J.
logs.zip (488 KB)

Please note that I am referring a CentraSite 3.1.7 installation. (though I have replied to the 3.1.5 thread)

regards,

J.

reinstalling windows allowed me to install centrasite properly.

I guess there was an application conflict.

regards,

J.