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Incorrect time displayed randomly in Reports

  • 1.  Incorrect time displayed randomly in Reports

    Posted 04/09/20 12:01 AM
    ​​

    We are having a problem with the display of date/times in Report Studio. Randomly, Cognos is adding one hour to the time of a date/time retrieved from the database. This seems to occur during the time of March 8th, when Day Light Savings turned on for us.

    • This occurs randomly, one row in a report will display with the incorrect hour, the next row will be correct.
    • If we use the _hour function on the column, the result is the correct hour as in the database.
    • Applying various report formats to the column does not change the result.
    • Generating the SQL from the report, and running it directly in the database produces accurate results for all rows.
    • This occurs on a bunch of different date columns, not just one.
    • There is no underlying formatting or calculations defined in the package for these dates.
    • The issue persists in Query Studio

     This is an example of data:

     Row1:

       Database              3/8/2020 2:02:03 AM

       Cognos Report     3/8/2020 3:02:03 AM   (Incorrect, one hour added)

       _hour function = 2


    Row2:

       Database              3/8/2020 3:02:10 AM

       Cognos Report     3/8/2020 3:02:10 AM     (Correct Hour)

    Is this anything you've run into before? Any ideas? We are on 11.1.R2.



    ------------------------------
    KarenM
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    #CognosAnalyticswithWatson