Hi,

Has anyone managed to get Nutanix VM Manager connection working in ILMT tool?

I can access Nutanix console with username and password, but when testing VM Manager connection I get errors:

2021-01-19 09:10:54 : (pool-13-thread-1) com.ibm.license.mgmt.datacollector.util.CLILogger::processTask()::[ vmmconf_4.properties ] The VM manager denied access because of invalid credentials.

2021-01-19 09:10:54 : (pool-13-thread-1) com.ibm.license.mgmt.datacollector.status.StatusUtils::convertToStatusCode::Number of failures exceeded for manager: vmmconf_4.properties

2021-01-19 09:10:54 : (pool-13-thread-1) com.ibm.license.mgmt.datacollector.status.StatusUtils::convertErrorCodeToStatus::Resolved status: Invalid Credentials - suspended

2021-01-19 09:10:54 : (pool-13-thread-1) com.ibm.license.mgmt.datacollector.tasks.VMCollectorTask::saveUpdatedVMConfig()::(vmmconf_4.properties): Updating VM Manager configuration

2021-01-19 09:11:01 : (pool-2-thread-1) Some unexpected error occured.

2021-01-19 09:11:01 : (pool-2-thread-1) com.ibm.license.mgmt.vmmanager.kvm.rhevm.RhevmConnector::connect:Connection timed out: connectjava.net.ConnectException: Connection timed out: connect

I'm using URL https://servername:9440/PrismGateway/services/rest/v2.0

And if I try URL https://servername:9440/PrismGateway/services/rest/v2.0/clusters then I get json response.

Br,

Keijo

Hi,

Is the same issue you've described in TS004850520? I can see Nutanix version is different here.

Please provide requested data in the case in order we could continue investigation.

Regards,

Hi,

Yes this is same issue. I will provide more information to case TS004850520.

Br, Keijo

Solution was to stop blocking the URL on firewall