yes, iisreset is just the command line version of restarting iis.
Both to result in making 100% sure changes are picked up and no caching issues are encountered.
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STEFAN VERMEULEN
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Original Message:
Sent: Thu October 22, 2020 02:13 PM
From: Albert Valdez
Subject: IIS issues
Thanks Stefan! Can you clarify what you mean by "iisreset"? I assume you are just saying to re-start IIS, correct? I think the concern is that by "resetting" IIS, this will cause external issues. Thank you
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Albert Valdez
albert@intelalytics.com
Original Message:
Sent: Thu October 22, 2020 05:29 AM
From: STEFAN VERMEULEN
Subject: IIS issues
"but maybe somebody from IBM can clarify if the over-the-top upgrade from 11.0 to 11.1 would require special steps for configuring IIS to accept the upgrade"
The best practice is always to re-run the batch script delivered with the upgraded version.
That file is tested in the lab with that specific version. The IBM webpage describing the manual steps may not always be in synch with the latest version of the batch file 100%.
Using the batch file rules out any specific changes in IIS linked to the new version.
Step 1: Clean out the old stuff according to the cleanup guide listed earlier. (sso, then ibmcognos, then ICApool, then 2 or 3 web.config files, then an iisreset)
Step 2: Update your new batch script so that it matches exactly as your previous one was set, and run it.
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STEFAN VERMEULEN
Original Message:
Sent: Wed October 21, 2020 12:00 PM
From: Albert Valdez
Subject: IIS issues
If you follow the steps in my document, you don't have to rip out IIS or anything, just make sure you have all the extensions/features that are mentioned. adding features to an exiting IIS setup will not break anything. You need to add the ARR module manually via the instructions, it is fully supported Microsoft extension. If you are simply upgrading from an existing Cognos 11.0.x environment, you should have most of the requisite IIS configuration done, but maybe somebody from IBM can clarify if the over-the-top upgrade from 11.0 to 11.1 would require special steps for configuring IIS to accept the upgrade. However, you should be able to start your Cognos setup on IIS over, meaning delete the existing Cognos applications and application pool on IIS. These are re-created via the script, you can modify the parameters in the script to reflect your desired aliases and other environment-specific settings.
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Albert Valdez
albert@intelalytics.com
Original Message:
Sent: Wed October 21, 2020 10:03 AM
From: Vic Nicholls
Subject: IIS issues
Is there anything that shows an IIS server that has been around for a bit, with 11.0 on it and now putting on 11.1? Because I can't just tear up/rip up/uninstall 11.0 that would break for 11.1.
Vic Nicholls
ODU Business Intelligence
Original Message:
Sent: 10/21/2020 6:40:00 AM
From: STEFAN VERMEULEN
Subject: RE: IIS issues
Here are the steps for 11.1.x.
https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.1.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_gateway_iis.html
IBM started shipping the script with the product as from 11.1.0
Doing it manually is just adding complexity and chances of making mistakes.
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STEFAN VERMEULEN
Original Message:
Sent: Wed October 21, 2020 06:14 AM
From: Vic Nicholls
Subject: IIS issues
Hi,
I will look at this. So IIS changes in the 11.1 versions? We have had 11.0 versions, that might explain why our attempts at 11.1 don't work at the IIS level.
My boss told me not to use the script and do it manually.
Vic Nicholls
ODU Business Intelligence
Original Message:
Sent: 10/20/2020 6:09:00 PM
From: Albert Valdez
Subject: RE: IIS issues
Hi Vic,
I would recommend rolling back your gateway install entirely and following the steps I've outlined at the following link. It is possible you are missing some key IIS features, and you need to be careful the order in which you complete the steps as well as your modifications to the update script.
Hope this helps:
https://intelalytics.com/blog-and-downloads/f/notes-on-installing-cognos-111x-in-a-windows-environment
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Albert Valdez
albert@intelalytics.com
Original Message:
Sent: Tue October 20, 2020 11:27 AM
From: Erik Clabbers
Subject: IIS issues
Hello Vic,
It works for IIS 7 and later. For more information read the documentation on the site of IBM:
https://www.ibm.com/support/knowledgecenter/SSEP7J_11.1.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_inst_cnfg_iis7.html
Original Message:
Sent: Tue October 20, 2020 05:41 AM
From: Vic Nicholls
Subject: IIS issues
Erik,
Where would we know to install these items or upgrade? What version of IIS does this apply to?
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Vic Nicholls
Original Message:
Sent: Mon October 19, 2020 10:30 AM
From: Erik Clabbers
Subject: IIS issues
Original Message:
Sent: Mon October 19, 2020 05:43 AM
From: Vic Nicholls
Subject: IIS issues
I am having issues where I can install 11.1.7, but when it comes to the IIS part, the batch file doesn't work, and IBM isn't fixing the problems with the individual steps page. How do I find out more IIS help?
Vic Nicholls
ODU Business Intelligence
#CognosAnalyticswithWatson