IBM QRadar

IBM QRadar

Join this online topic group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


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  • 1.  IBM QRadar User Behavior Analytics Keeps Dispearing

    Posted 12/16/20 10:38 PM

    I installed the User Behavior Analytics (UBA) and seemed to work fine. I had the appropriate amount of RAM and performed well. I went into the systems settings and changed my timezone, restarted, and saw that UBA disappeared from the top tab but was still in my extensions. I uninstalled the extension and reinstalled it and seemed to work and had all my customizations.

    I turned off Qradar (from system settings) and increased the RAM of QRADAR and saw that UBA disappeared again. I tried to uninstall and get "Failed Extension uninstallation task for extension id 151".

    How can I get this to show up again and working properly so I don't have to reinstall it for it to work



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: IBM QRadar User Behavior Analytics Keeps Dispearing

    Posted 12/24/20 04:37 PM

    Try clear browser cache and another browser. I have seen this before after an upgrade.



    #QRadar
    #Support
    #SupportMigration


  • 3.  RE: IBM QRadar User Behavior Analytics Keeps Dispearing

    Posted 01/04/21 03:52 PM

    That did not work. I also tried on other machines and restarted QRadar by going to Admins > Systems and License Management > Restart . Seems to be happening with other extensions now as well



    #QRadar
    #Support
    #SupportMigration