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IBM i Directory Server (LDAP): GLPWCO010E Authentication error: Either the user name or password (or both) is incorrect, or the password has expired.

  • 1.  IBM i Directory Server (LDAP): GLPWCO010E Authentication error: Either the user name or password (or both) is incorrect, or the password has expired.

    Posted Fri April 05, 2024 01:11 PM

    I have 14 lpars of IBM i.  On all of them I went into https://myserver.mycorp.com:2003/Navigator/login 

    Then I went into Network, Servers, TCP/IP Servers 
    From there I clicked on Directory Server (LDAP).  Then I selected Actions, Properties.
    On the General tab I ensured that my Server administration URL was set to https://myserver.mycorp.com:2005/IDSWebApp/IDSjsp/Login.jsp
    This was after using the Web Administrator to assign a certificate, enable TLS and start the right port.  If SSL ain't your thing try http://myserver.mycorp.com:2004/IDSWebApp/IDSjsp/Login.jsp
    On that same General tab I made sure my Administrator name: was set to cn=Administrator and I clicked the password and set that.
    Then I clicked on OK.  I got back into ldap properties.  Selected the More tab and then clicked Server Administration.  I could log in if I entered cn=administrator for the User ID: and the password I set that to.
     
    This worked fine for 10 of my 14 lpars.  They are all at IBM i 7.5 and have the same cume and group level.
     
    The other 4 will not let me sign on as cn=Administrator.  I get:
    The following error has occurred while logging in:
    GLPWCO010E Authentication error: Either the user name or password (or both) is incorrect, or the password has expired. 
    I am not entering it in wrong.
     
    After several tries I end up with 
    Account locked out
    User has reached to maximum number of failed login attempts.
    Then it suggests:  Delete ids_acc.lck file and try login again. The ids_acc.lck file can be found in <WAS_Home>/profiles/<PROFILE_Name&> directory. Login page.
    Question 1:  Why did cn=Administrator not work on this lpar when it worked on so many others?
    Question 2:  Where is this ids_acc.lck file?  I could not find it with
    select path_name, object_type, data_size, object_owner
      from table(qsys2.IFS_OBJECT_STATISTICS( 
                       start_path_name => '/',
                       subtree_directories => 'YES'))
       where path_name like '%ids_acc.lck%';
       
    select path_name, object_type, data_size, object_owner
      from table(qsys2.IFS_OBJECT_STATISTICS( 
                       start_path_name => '/',
                       subtree_directories => 'YES'))
       where upper(path_name) like '%IDS_ACC.LCK%';

    @Erik Aasland



    ------------------------------
    Robert Berendt IBMChampion
    ------------------------------


  • 2.  RE: IBM i Directory Server (LDAP): GLPWCO010E Authentication error: Either the user name or password (or both) is incorrect, or the password has expired.

    Posted Fri April 05, 2024 03:35 PM

    Found the lock file by using https://www.ibm.com/support/pages/node/666487

    Still working on the other part...



    ------------------------------
    Robert Berendt IBMChampion
    ------------------------------



  • 3.  RE: IBM i Directory Server (LDAP): GLPWCO010E Authentication error: Either the user name or password (or both) is incorrect, or the password has expired.

    Posted Fri April 05, 2024 04:06 PM

    You solved it Robert!!
    I deleted the file.
    Then used the default login/pw.
    Into console admin,changed the password and then to option 1 to change the user login to Administrator.
    Then option 2 for change the password again to the same as in the LDAP:



    Thank you very much Robert!