Global AI and Data Science

Global AI & Data Science

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  • 1.  IBM Cloud down, including Assistant

    Posted 25 days ago

    We've been affected by an IBM Cloud outage since early this morning - the first one taking this long!. Are others also affected by this? Our access to Watson Assistant via API is being affected, so our production apps are down. I see that the IBM status page shows one incident being 'investigated' for the past 3 hours or so, which may well explain this, although the one in there does *not* list Watson Assistant as one of the services being affected when accessed via API (it does include it under components, but not under the 'impacted services'). Are others also noticing an inability to reach out to Watsonx Assistant via API? 



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    Patricia Goldweic
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  • 2.  RE: IBM Cloud down, including Assistant

    Posted 25 days ago

    Yes, June 02 2025, 2 PM EST and it is down for us too. It was working in morning today. And Friday is when we went live for our business on IBM Cloud :(.



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    Rohit Shrivastav
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  • 3.  RE: IBM Cloud down, including Assistant

    Posted 25 days ago

    Thanks for confirming this Rohit. The worst part of this is that we can't even report this officially since I am unable to access the support site via the IBM Cloud login :-(. If any IBM employees are reading this, could you please comment on the status of this outage, and confirm that you are aware that this problem is impacting also Watson Assistant-based applications? 



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    Patricia Goldweic
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  • 4.  RE: IBM Cloud down, including Assistant

    Posted 24 days ago
    Edited by MARIA GODOY 24 days ago

    @Patricia Goldweic @Rohit Shrivastav incident is resolved https://cloud.ibm.com/notifications?type=incident 

    Availability is restored, now monitoring and reviewing to ensure all services stay available. 

    Please check that your business applications are working as expected and if you are experiencing residual issues, then please raise a Support ticket to the IBM Cloud team.