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  • 1.  How to configure and connect to MAS Manage using web services

    Posted 10/18/24 01:02 AM

    Hi guys,

    We upgraded Maximo 7.6.1.2 to MAS Manage 9.0. Running on AWS ROSA.


    Previously we used web services to integrate other systems with Maximo.
    Now our integrations are not working.

    Please advice what steps we should take to re-enable web services.

    Example of Meridium web service that we used before and now is not working:
    1. Maximo Manage is running and available on following URL:
    https://masdev.manage.chpdev2.apps.rosa.ourcluster.p3.openshiftapps.com/maximo/oslc/graphite/manage-shell/index.html#/main
    2. MIASSET web service was redeployed.
    3. mxe.int.webappurl system property is set to https://masdev.manage.chpdev2.apps.rosa.ourcluster.p3.openshiftapps.com/meaweb
    4. ui, cron, mea, report and jmsserver bundles are deployed

    When I try to open WSDL of the deployed service :
    https://masdev.manage.chpdev2.apps.rosa.ourcluster.p3.openshiftapps.com/meaweb/wsdl/MIASSET?wsdl
    I am getting error:
    Not Found
    The application or context root for this request has not been found: /meaweb/wsdl/MIASSET

    I tried to follow https://www.ibm.com/docs/en/mas-cd/maximo-manage/continuous-delivery?topic=components-web-services article but did not have much success.


    Would much appreciate your help!



    ------------------------------
    Alexey Potanin
    ------------------------------


  • 2.  RE: How to configure and connect to MAS Manage using web services

    Posted 10/18/24 01:28 AM

    Found a cause of the issue. Just needed an extra time

    Extra steps to resolve it:
    1. mxe.int.webappurl system property should be pointing to mea URL. In our case since we deployed ui, cron, mea, report and jmsserver bundles, it will be https://masdev-mea.manage.chpdev2.apps.rosa.ourcluster.p3.openshiftapps.com/meaweb

    Note: Restart of a mea pod is required to take affect. Live refresh did not work.

    2. Web service consumers will need to use the above link to reach Maximo

    E.g. https://masdev-mea.manage.chpdev2.apps.rosa.ourcluster.p3.openshiftapps.com/meaweb/wsdl/MIASSET.wsdl

     



    ------------------------------
    Alexey Potanin
    ------------------------------



  • 3.  RE: How to configure and connect to MAS Manage using web services

    Posted 10/18/24 02:50 AM

    After I configured security on Object Structures we are run into following issue: Maximo returns 0 records. By checking the logs I can see that where condition is appended with and (1=2). 

    Is this related to some kind of extra security?

    In the logs it says it is using MXINTADM account and this account does not have any restriction in our Maximo instance.



    ------------------------------
    Alexey Potanin
    ------------------------------



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